154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

May 22, 2023

Felt like a scam

will do anything they can to ensure that you did not get proper claim coverage. When you sign up they make it look like you are getting everything but there is other ways. Help service is not helpful at all.

Insurer: Spot

By: alimarie santos

May 22, 2023

Great Service

My dog ended up getting a cherry eye & had to go through surgery. AKC helped tremendously with great customer service from my agent Kameron being relentless when the veterinarian hospital we went to was giving us a hard time sending in the necessary paperwork. Overall great service & amazing staff.

Insurer: AKC

By: Dada sykes

May 22, 2023

A Must Have!

My rescue came with a trial MetLife Pet Insurance policy. I used it almost immediately and it was so easy to fill a claim. Reimbursement came quickly. In the proceeding months, I extended the policy and after my deducted was met, all claims are reimbursed at 100%. Great customer service; someone always answers. Quick processing too.

Insurer: MetLife

By: R.

Useful
Verified May 22, 2023

Service is great

Any time I've had a question, the service reps get right back to me. They are incredibly helpful and provide thorough, immediate answers. If they can't right then - the follow up is great.

Insurer: Figo

By: One-Year Figo Customer

May 22, 2023

Unsure as to why neutering is not…

Unsure as to why neutering is not covered. Long wait time to receive response after receipt was submitted.

Insurer: Pets Best

By: BRITNI Holleran

Verified May 22, 2023

Easy to obtain a quote

Easy to obtain a quote. Used this with my golden Annie that passed a few years ago. I trust that I’ll be as happy with this pet insurance as I was with her.

Insurer: Trupanion

By: Rae

May 22, 2023

It was fine

It was fine, I went through the process and summited the information needed. It took some time to get a determination

Insurer: Pets Best

By: Magaly Montenegro Martinez

May 22, 2023

No surprises

I have very much appreciated that Pets Best settles my claims without surprises. The things I expect to have covered are covered and the communication is customer-friendly.

Insurer: Pets Best

By: Shelly Anello

Verified May 22, 2023

so easy to sign up and get started

so easy to sign up and get started

Insurer: Spot

By: Kathy Kramer

Verified May 22, 2023

Great customer service

The guy that helped me was excellent and very knowledgeable!!

Insurer: Spot

By: Debra

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