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Healthy Paws is Awesome!
We have been a Healthy Paws customer for six years and have policies for both our dogs. Our experience has been that Healthy Paws is easy to work with and they provide hassle free and timely claims service. All of our questions are answered quickly and the claims payments are very prompt. Having pet insurance definitely eased the stress when we had to deal with a very sick dog. We will definitely keep our pets insured with them — and we highly recommend them.
Insurer: Healthy Paws
By: C Wolf
The experience was fine I only wish I…
The experience was fine I only wish I didn't have to wait so long for it to be active.
Insurer: Spot
By: Tahitia Thomas
Kind and Considerate Service. No Runaround. 8 years and Counting!
I signed my rescue dog up for a policy with Trupanion when I adopted him eight years ago. I also recently signed my certified service dog up for a policy last month. I have had such good experiences with Trupanion for my first dog, that I didn't hesitate to contact them again when I received my service dog. Yesterday I had a question about how Trupanion covers or doesn't cover services specific to my dog's needs as a service animal. She is my walking eyes, and while regular, for example, eye exams not necessitated by an injury may not be covered, I wondered if they would in the case of a service animal. Mindi, the customer service representative didn't have an immediate answer for me, but she put me on hold and got an answer right away. I am proud to be a customer of a company that provides considerate and prompt service to its customers and their pets. There are no phone games. If you have a concern best answered by your vet they will call and work it out on your behalf. Simply wonderful. That's it, really.
Insurer: Trupanion
By: Kristen Ingalz
I like my Trupanion
If the subject is brought up I would suggest Trupanion
Insurer: Trupanion
By: Kevin
In addition to the comments I have made on a previous post Customer Support reps are very understanding.
In addition to the comments I have made on a previous post, Customer Support reps are very understanding. I was recently helped by Allison and she was very patient with me and explained how to resolve my issue in a clear and easily understandable manner.
Insurer: Trupanion
By: Rich
Ozzy
It is very affordable and was very easy to sign up for.
Insurer: Trupanion
By: Louise
First claim experience
It took a very long time to process. This was our first experience with a claim and Iâm sorry I was not impressed. It felt like you were looking for reasons to not cover the claim.
Insurer: Trupanion
By: Sue
better than people insurance
they are good at take care of claims some times they have questions witch is normal once the vet clears it up all is good not the hassej you get from people insurance my dog insurance works better than my insurance
Insurer: Trupanion
By: Brenda
User friendly excellent feedback
User friendly, excellent feedback
Insurer: Trupanion
By: Vicki
Our sweet, sweet hound dog Cole
Without Trupanion we would have had to euthanize our beloved hound dog last October 2022 when he was disowning spleen cancer. Trupanion paid 90% of his surgery, his Chemo and his visit with Auburn small animal hospital. We were able to have him bless our lives for another 7 months before we had to say goodbye. Thanks Trupanion for being there for us in our time of need!
Insurer: Trupanion
By: Denise