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Healthy Paws, the Right Choice
Our doodle had emergency surgery. We submitted the claim to Healthy Paws with the documentation including diagnosis and Xrays and lab tests. The Vet's office submitted the visit notes and details. Healthy Paws covered 90% of all expenses minus standard office visit and deductible, according to the plan outline, and we had a reimbursement check mailed to us within 5 days of submitting the claim. Then, we received a follow-up letter from Healthy Paws making an inquiry regarding our dog's recovery. There were no surprises. We are very grateful to Healthy Paws for honoring the commitment and for the speedy reimbursement. We made an excellent choice of insurance providers. We wish for our pet's well being, but it is comforting to know the insurance coverage is there in case it is needed. Larry and Jane, California
Signed up online
Signed up online. The process was very easy
Insurer: Trupanion
By: customer
Going on day 22 still no movement on my…
Going on day 22 still no movement on my claim . No paperwork is missing yet it's been stuck in que for weeks starting to feel like a rip off .
Insurer: ASPCA
By: kristen myers
PETS BEST A PLEASURE TO WORK WITH
gIRL SMART POLITE TO THE POINT
Insurer: Pets Best
By: Cheryl Faber
Informative and clear
Informative and clear, it was great to know what we were signing up for and the coverage we can expect.
Insurer: Trupanion
By: customer
The payment for something like my dog eating rat poision in a dog park out of my control was barley covered
The payment for something like my dog eating rat poision, in a dog park, out of my control, was barley covered
Insurer: Trupanion
By: Colleen
Registering Online
Very easy to sign up online.
Insurer: Trupanion
By: Lynn
We talked things out .
We talked things out ....was very caring and helpful..patience with the situation.
Insurer: Trupanion
By: Lori
Easy to enroll!
Website easy to navigate!
Insurer: Trupanion
By: Gloria
Well I am not pleased with how Trupanion determined my recent claim.
Well, I am not pleased with how Trupanion determined my recent claim. A phone call to me or to Have A heart Animal Hospital could have saved frustration and time. Since the diagnosis was not included when the invoice was sent a call should have been in order, But I feel that Trupanion decided on Murphy's without doing it properly. Shannon was excellent and understood my frustration. She was professional and kind
Insurer: Trupanion
By: Mel