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We feel safe with Trupanion
I felt respected and heard while signing up. I felt that everything was explained thoroughly. I love that the deductible is per incident not per year.
Insurer: Trupanion
By: Jessica
Trupanion made it quick and easy (KL)
I was able to find coverage for my kitten hassle free. Was a very quick process and very easy to sign up. After I had signed up got all the information I needed for the pet insurance and didnât have to wait.
Insurer: Trupanion
By: Kassandra
Good but not great.
I was one day shy (less than 24 hours) for a claim. You denied it!
Insurer: Trupanion
By: Alan
Michaela was very helpful and resolved my issue.
Michaela was very helpful and resolved my issue. I enjoyed the conversation and found her helpful and kind. By and large, this has been my experience with Trupanionâs customer service representatives.
Insurer: Trupanion
By: Stephanie
Mike was very patient and kind to this 90 year old guy.
Mike was very patient and kind to this 90 year old guy. I had given you some wrong information previously and he helped correct that. Thank you.
Insurer: Trupanion
By: Tom
So far, so good.
Signing up was easy. Iâll reserve a higher number if and until I need to use this service.
Insurer: Trupanion
By: Kathy
coverage that truly helps
the ease to use Trupanion was easy peasy. When the Pup feels bad there are no worries about bringing her to the vet and not waiting for reimbursement was great!
Insurer: Trupanion
By: William
Amazing Customer Service
The representative was amazing! He answered all my questions and was very patient with me.
Insurer: Trupanion
By: Myrna
The woman was tender and loving towards pets and also to her customer and very helpful about the financial end.
The woman was tender and loving towards pets and also to her customer, and very helpful about the financial end.
Insurer: Trupanion
By: Ruthie
took over two weeks to process and hassle back and forth because they insisted on repeatedly checking to make sure I wasn't hiding any of her history.
took over two weeks to process and hassle back and forth because they insisted on repeatedly checking to make sure I wasn't hiding any of her history. started a new claim for every single "tissue/mass removal" so I didn't meet deductable anywhere and was stuck with the entire bill
Insurer: Trupanion
By: Amy