154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified May 27, 2023

Always double check your benefits…

I noticed that I wasn’t being reimbursed for some of the tests that should’ve been covered and so I called to get it straightened out. Apparently they had been basing my reimbursement on my policy from last year that had already renewed. So that was a bit confusing and unfortunate that I had to double check and then get it straightened out, it should’ve happened without that. So I guess there might be some systems that are not quite tuned up how they should be behind the scenes.

Insurer: Figo

By: Anna

Verified May 27, 2023

The claims department handled our two…

The claims department handled our two claims in a fast timely manner. Couldn't be happier

Insurer: Embrace

By: Janet Rogers

Verified May 27, 2023

Glad to have a solid plan for my pets

Getting pet insurance for my two dogs and three cats was a huge step for me and I researched it before deciding. My vet recommended Trupanion. I spoke with Derrick who walked me through different coverage options and explained how the insurance worked while not using a high pressure sales pitch. I’m more at ease knowing each of my pets is covered for unexpected illness and accidents and I have a plan ready for financial support.

Insurer: Trupanion

By: customerMartha McKiever

May 27, 2023

A need for patience…

I like the benefit of having pet insurance but I don't like their process for completing claims. It always requires several follow-ups by the vet and myself although the company has all the necessary paperwork to complete the claim. This makes the process long and tedious.

Insurer: Embrace

By: DJ Jackson

May 27, 2023

Simply The BEST

Simply The BEST, Pet’s Best Insurance!!! Excellent coverage, easy claim processing, quick turnaround on reimbursement!!!

Insurer: Pets Best

By: John Anderson

Verified May 27, 2023

Easy as 123

The enrollment was simple and fast.

Insurer: Trupanion

By: PT

May 27, 2023

Brody and Pets Plzs Zs

What can I say. Pets Plus Us has been unbelievably supportive and kind with our Brody. He has had many surgeries and many many meds. After a lot of treatments Brody can now run be pain free. Pets Plus Us cares about our Brody. And have done everything possible to help us with him-insurance wise. All my future dogs will be insured by Pets Plus Us. Thank you so much. Brody is living his best life.

Insurer: Pets Plus Us

Veterinarian: North Island and Bby South

By: Nonie

Useful
May 27, 2023

Lengthy claims, multiple appeals. Not worth it

Had then for the first 6 months of having a puppy. Took ~3 months to get decisions on claims. Another 3 months to appeal—and I had to appeal every one. They considered an attack at dog park a pre-existing conditions because bacteria was present in his wound, and our dog had itchy skin when we adopted him. Everyone I spoke to on the phone was lovely, thus the 2 stars. But the actual insurance and claims/appeals process wasn’t worth it. Switched to a different provider

Insurer: Pets Best

By: Alex K

Verified May 27, 2023

I enrolled on the phone

I enrolled on the phone. The rep was great. He even told me how sorry he was that we lost our dog who just passed away.

Insurer: Trupanion

By: Sharon

May 27, 2023

We Love Embrace!!

I've had my boxer insured with Embrace Pet Insurance and I am so glad we are. Embrace has taken care of all our needs and claims promptly and efficiently. Cannot imagine not have pet insurance. We have both the Wellness and the Accident and Illness. Superb!!

Insurer: Embrace

By: Genny Reid

Compare top pet insurance providers plans.