154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,840 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,322 reviews

4.9
Healthy Paws

10,778 reviews

4.9
Fetch

27,466 reviews

4.9
Pets Best

14,154 reviews

4.9
Trupanion

62,999 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 26, 2025

I loved how quickly Trupanion responded…

I loved how quickly Trupanion responded to my claim. You were very diligent!

Insurer: Trupanion

By: Laura

September 26, 2025

DO NOT EVER USE NATIONWIDE FOR ANYTHING…

DO NOT EVER USE NATIONWIDE FOR ANYTHING ESPECIALLY PET INSURANCE!!! Garret has pet insurance with them through his job and we just got notice that they are canceling the policy for our dog and cat on December 1st due to "rising cost" and "inflation". I will never use them again and never ever recommend them to anyone and I urge anyone that has them to switch.

Insurer: Nationwide

By: James Darling

Verified September 26, 2025

Get it. Keep it. You’ll never know when you need it.

We’ve had Trupanion for our cat for a few years now. While I’d previously been a tad irked when Trupanion wouldn’t help cover some medication for her in the past, that frustration has melted away. Out of the blue, our cat found herself on death’s door and we needed some dramatic surgery followed by several days of inpatient time. It was one of the scariest moments of my life. I am SO glad we had Trupanion. They immediately preapproved the vast majority of the surgery costs and helped to keep our cat alive. The team responded quickly and kindly and worked with the animal hospital perfectly. Now our cat is out of the woods and recovering well! Thank you so much, Trupanion!

Insurer: Trupanion

By: Kris

September 26, 2025

HP pricing you out when your dog gets older.

I have had this insurance company for my 12 year old dog since she was 10 months old. I have had no claims or missed payments(132 of them). My payments were $69/month, then $139/month and this month $373!. Beware when you will probably need the insurance they are going to price you out of keeping it. It's cheaper to pay yourself since I'm sure they won't pay the whole bill anyway.

Insurer: Healthy Paws

By: Kevin Lhommedieu

September 26, 2025

Amanda did an amazing job!

Amanda clearly and concisely answered all my questions and fully described the advantages to Fetch and the coverage available.

Insurer: Fetch Canada

By: Pam Smith

Verified September 26, 2025

No problems at all filing a claim

No problems at all filing a claim, nice and easy! Payment within 2 weeks.

Insurer: Spot

By: Linda Wozniak

Verified September 26, 2025

NIce Response

Following instructions to making a claim were simple. And when I called with a question - Emma was very patient and helpful with me.

Insurer: Pumpkin

By: Dolores

September 26, 2025

Not trustworthy

Not trustworthy. Do not consider it insurance, more just a discount plan. They never pay their full share, and usually delay any partial payments well beyond what is normal or customary. Not sure how I didn't read the reviews before getting into a policy.

Insurer: Embrace

By: Nicholas McGraw

September 26, 2025

You were once a great company

You were a great company. But when a company jumps from $600/yr to $1200, that's robbery. And one of my cats has never taken a cent from you. Never used up his deductible. The other cat was sick but - for the healthy one - I interviewed other companies that offer exactly what you do and they were $430 approx. So there is absolutely no good reason to stay with you. Unfortunately, my sick cat will have to stay because of his exiting conditions. But I would never bring a new cat to you. There is one company that with take pre-existing conditions at a great price but the first year you must go without any coverage for the pre-existing - and then you can get all the benefits.

Insurer: Embrace

By: Steven K.

Verified September 26, 2025

Reimbursement

The only problem I have with the insurance was they didn’t pay near what my bill was. My bill was for $301 and I only received 110. On a good note I received my refund in a matter of days.

Insurer: Spot

By: Maureen Muller

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