221,595+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 221,595 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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It was so easy and affordable
It was so easy and affordable. Pets insured in less than 10 minutes. Can’t tell you how good as of yet have not used but signing up is super easy.
Insurer: Prudent Pet
By: Alfred
You didn't approve my claims
You didn't approve my claims! I called you to dispute your decision, and you never called/emailed me back. The very reason we have pet insurance is to cover this issues with our pet, which you failed to do.
Insurer: MetLife
By: customer
Always a quick turnaround when I file a…
Always a quick turnaround when I file a claim!
Insurer: Spot
By: Brooke Mahaffey
Easy to navigate and decide on a plan
Easy to navigate and decide on a plan
Insurer: MetLife
By: Autumn Burton
Fast process and the customer service…
Fast process and the customer service support was great and compassionate.
Insurer: Spot Canada
By: SABINA
The agents have been great the problem …
The agents have been great the problem i had was every claim was incorrectly first denied by the automated system for lymphoma which is most definately new condition. making the call to have it resubmitted was just an extra step not needed on my end. other than once it got reviewed by an examiner it was a perfect experience it happened on all 4 claims so far 5/7/2026-5/28/2026. I honestly feel bad for the reps getting these calls and making more work in general. i suspect it is AI doing this and just talking to reps seeing how quickly they can put it back in que and the examiners can correct the wrong denial it is a shame that has to happen in the beginning. Other than this initially happenning this would be a perfect company experience.
Insurer: MetLife
By: maureen mcgeary-acord
It takes too long to be reimbursed.
It takes too long to be reimbursed.
Insurer: MetLife
By: Tiffanie Gillette
Good Job Pets Best! Thank you.
I’ve had Pets Best insurance for my kitty and dog since they were little and this was the first claim I have made in the almost 6 years I have been covered for them. The claim was for an illness and meds. I was pleasantly surprised by how seamless and fast the process was and by how quickly and by how much was covered by Pets Best. A+ I am very happy with this company. It seems to be all that was promised and I could not be happier. Thank you!
Insurer: Pets Best
By: Amy Corin