154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,326 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,339 reviews
10,806 reviews
27,505 reviews
14,171 reviews
63,021 reviews
Category with most reviews
This chart shows the distribution of review categories.
administrative burden
I filed my first claim with Trupanion for my puppy who had a simple ear infection. When I submitted the claim, Trupanion's online claim system applied a different diagnosis code (Cruciate Ligament Tear) compared to what my puppy really had (Right Ear Infection, or Otitis Externa). Trupanion is now asking that my vet (who is very busy and already overworked), file an appeal so that the claim can be paid. This is an unnecessary administrative burden and I will no longer continue using this insurance company. I had a much better experience with ASPCA pet insurance and will be going right back to them. To anyone researching pet insurance companies, I highly advise choosing a different company that will be easy to work with and not create an administrative burden for their customers so as to avoid paying out anything legitimate.
Insurer: Trupanion
By: WM
Great so far
So far it was easy to apply. But the one thing I noticed when one summits a clam they don't have the option of medication or wellness check but they do in the form to sent email so it's good enough for me. User friendly
Insurer: ASPCA
By: Edith Beato
Brady Ins.
We just signed up. We did have a very good experience signing up. Everyone helpful and caring.
Insurer: ASPCA
By: Josette Brink
Friendly efficient fast pleasant…
Friendly efficient fast pleasant customer service
Insurer: ManyPets
By: customer
Horrible turn around time
When we signed up for the insurance everything said it was a fast turn around on being reimbursed. Our first claim took a very long time to process. This most recent claim took almost 4 weeks. Causing my bills to be late. I purchased insurance so that I would be covered and not have to save up or go without things not to have to wait a month for reimbursement and have late bills.
Insurer: Pets Best
By: Tara Kraatz
We had issue with user name and password. Wait time short customer service great
Customer service short and very helpful. Wait time within reason
Insurer: Embrace
By: Charles Lopez
Best decision ever
Throughout my adult life I have been owned by 4 dogs. The first 3 dogs all went through cancer treatments and I had no insurance. When I got Max as a puppy, I decided to get Healthy Paws pet insurance for him. Ten years later and I know this was one of the best decisions I have ever made. Max has undergone 4 surgeries, 2 difficult mass removals and 2 ruptured CCL replacements. i opted for a 500.00 deductible with an 80% reimbursement rate. Healthy Paws settled all 4 claims very quickly and without any issues. Their website is easily navigated and the claim submission process is very simple. I am so thankful I chose Healthy Paws. If you love your pets and are willing to go to any lengths to keep them healthy. Pet insurance is a must.
Insurer: Healthy Paws
By: Sylvia Boehmer
I just want to express my gratitude to…
I just want to express my gratitude to Megan who went above and beyond in responding to my questions and following up with my concerns. You hear kindness and patience in her voice and in how she spoke with me. She was also very knowledgeable and assisted me on appropriate next steps. You’re a star, Megan!
Insurer: Nationwide
By: Ley A.
Was look for pet insurance for my new…
Was look for pet insurance for my new puppy with in my budget and ASPCA was a great fit for us! It has great benefits with reasonable pricing! Love it!
Insurer: ASPCA
By: Teralline Castillo