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Had to contact multiple times
When my pup contracted a respiratory infection, Figo dragged their feet and told me conflicting information. I kept getting emails that I did not have the required documentation yet when I would chat online with a representative I was told I did. The amount of documentation required was insane as well. I uploaded approximately eight different medical documents just for one single visit. I had to keep calling my Vet and asking for more documentation. at this point, my claim has not even been processed, and Figo gives a 10 day window to provide supporting documentation before closing the claim. I have one day left. I think they are trying to stall me until the window closes. do not recommend the monthly price they offered was too good to be true.
Smooth and Reliable Pet Insurance Experience
Filing a claim was quick and hassle-free, and the reimbursement was processed exactly as promised in the policy. It gave me peace of mind knowing I could count on the coverage when I needed it most.
It’s so easy to keep up with your…
It’s so easy to keep up with your insurance claims and invoices through their app. There’s no reason not to do it. If only Human insurance was so easy.
Insurer: Embrace
By: Tanya Gillette
Pets Best…Best Pet Insurance company
Have insured our dogs with Pets Best for over five years. The entire experience has been exactly as hoped. Starting with choices on policy preferences and pricing. Onto claims submission and payment. In every case Pets Best is five stars. We are so glad to have made the decision to insure with Pets Best.
Insurer: Pets Best
By: Edward Majewski
INTENTIONAL FRAUDULENT REVIEW OF CLAIM
They used the fact that the vet did not see a foreign object in his paw, despite the fact there was a very large wound, it was infected, and they needed to clean it out and prescribe antibiotics, as an excuse to deny the claim. They said since nothing conclusive was found, they could not cover the claim. When I pointed out that the vet said it could have been a foreign object, the claims adjuster had no reponse other than to say the vet did not find anything conclusive. I asked what else could have caused a large wound and needed the care that it did. Again no response. I am filing a claim with the insurance commissioner against them. I would love to be able to file a lawsuit against the adjuster personally for fraud, but I'm not sure it is worth the trouble. I might do so just to prove a point. Horrible company.
Insurer: Embrace
By: BC Mentior
Quick claims processing
My recent claim and others have been processed quickly. Love the wellness coverage.
Insurer: Pumpkin
By: Michelle
Starting
Quick and easy to sign up for the insurance.
Insurer: Pumpkin
By: Thomas W Jenkins
It takes so long to get payment.
It takes so long to get payment.
Insurer: MetLife
By: Barbara Lobdell
Trupanion for the win!!
Trupanion is always there when my pets are in need. They’re quick to pay and their process is easy to follow.
Insurer: Trupanion
By: Jennifer