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Ease of sight and signing up plus cost
Ease of sight and signing up plus cost
Insurer: ASPCA
By: Gordon F MacDonald Jr
BEST PET INSURANCE!
After reviewing a few pet insurances, we decided to go with Healthy Paws and are really happy we did. Of all the pet insurance companies we looked into, their rate was the best. Enrolling was very easy and submitting claims is even easier. They are very quick to review and process their claims, and sends you updates when the status of the claim has changed. The reimbursement is prompt and hassle-free - It went right into the account that I set up. We are very happy that we chose Healthy Paws!
Insurer: Healthy Paws
By: Tanya M.
Super Easy Process
It was very easy to get a quote. It was very clear what was covered and not. I love how customizable the plans are too.
Insurer: Spot
By: Tiffany D'Andrea
Outstanding Service
We have been with them for almost 7 years. Every claim I have put in has been such a smooth, and easy process with no problems. All claims have went through fast and with fast replies. I do the auto payment so once claim is processed it goes right to my account. Thank god for pet insurance! Healthy Paws Pet Insurance is the best!
Insurer: Healthy Paws
By: Ginger Campbell
Helpful as always…
Always very responsive with all my pet claims. Good customer service if you call in as well.
Insurer: Embrace
By: Stephen Garibaldi
Registration took like 10 tries!
Registration took like 10 tries!
Insurer: ASPCA
By: ROBERT LUTZ
Unacceptably poor performance, in my opinion.
I have gathered and submitted all medical records in addition to contacting all of the vets who treated my dog and asking them to send all records. So far, no claims have been paid. I have emailed and called in an attempt to resolve any problems, but with no results. I am not renewing my policy, and my understanding is that Embrace is no longer allowed to write new policies in my state.
Insurer: Embrace
By: snntpsydl snntpsydl
Outstanding Service
We have been with them for almost 7 years. Every claim I have put in has been such a smooth, and easy process with no problems. All claims have went through fast and with fast replies. I do the auto payment so once claim is processed it goes right to my account. Thank god for pet insurance! Healthy Paws Pet Insurance is the best!
Claims and Appeals Process Needs Improvement
Claims group should be much clearer and responsive when there is a question about a claim decision. Also, escalating an appeal, and giving the customer a direct contact much earlier in the process would be very helpful and reduce frustration. Apply common sense, when reviewing a claim or appeal as well.
Insurer: Figo
By: Douglas Kaanapu