225,290+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,290 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Great turn around time
A lot quicker reply and review then initially stated.
Insurer: Pets Best
By: ann impens
Not exactly as advertised
I am fortunate that I haven’t had to utilize my insurance as my dog has been healthy. One of the features Figl advertises is 24/7 access to a vet via internet/phone. I have tried to use that service twice and my call/DMs were never answered. Given that is my only interaction with Figo I haven’t been overly impressed. I am a new dog owner so I don’t have prior experience with pet insurance to compare Figo.
Insurer: Figo
By: BG
Pets Best is the Best!
I have used Pet’s Best for a couple of years and they are awesome. Never have an issue and provide a quick turnaround.
Insurer: Pets Best
By: Debbie Miller
The absolute worst customer service…
The absolute worst customer service I’ve dealt with in the 34 years of my life. Literally left my adjuster 18 voicemails without a call back until I tracked down the ceo of the company. Don’t waste anymore of your time looking into this company and go for a different company. It will not be worth paying this company a dime if you ever have to deal with them for a claim!
Insurer: Sonnet
By: Jordan Crane
Great service
First time in seven years to use this policy and was extremely pleased on quick reviews and reimbursement following our dog's surgery. This helped us to focus our attention fully on dog recovery
Insurer: Fetch
By: Brandon
Pumpkin insurance - A fast paying reliable pet insurance company
Pumpkin has provided my baby with great insurance coverage. His asthma has gotten progressively worse, and because Pumpkin has reimbursed my vet bills, cost is not even a consideration when I go to the vet, I can just get what they recommend. Their fast and easy claims process has made everything a breeze. Thank you Pumpkin!!!
Insurer: Pumpkin
By: Sal
Hard to plan routine care around your premium
It's unfortunate that we spend $1200+ per year to only have so little covered on our Bernese Mountain Dog's wellness. We have only received $135 back on over $1245 spent on care, on top of the $1200 in premiums on the dog. A total of $2400 in the 1st year of life for an overall healthy dog with no issues. Berners are sensitive breed and it seems every time we bring him in to make sure he's healthy there is an out of pocket expense. We purchased an insurance to extend his longevity with and insurance company that would be in this with us. We just found that we spent double his cost of wellness by holding the policy. They have good coverage for serious matters and god forbid we run into those challenges we hope they cover it.
Insurer: Figo
By: Bernese Mountain Dog
Amazing Overall Experience with this Pet Insurance Company
The staff at Pet's Best was incredibly helpful and compassionate after the loss of my pup. Dealing with insurance and finances after such a sad event is never easy, but they were friendly and kind throughout the whole process. It really made a difference for me and made me feel a little bit better. They even sent a physical sympathy card to my home! Even before my pup passed, the service was always excellent. Bills were easy to submit and the staff was always knowledgeable and helpful. I am someone who worked as a medical biller (for humans) for a long time and have had my share of experiences with insurance companies. That being said, I simply cannot recommend this insurance company enough!
Insurer: Pets Best
By: Justine Fritch
Very helpful
Very helpful
Insurer: Trupanion Canada
By: Narendra