154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 07, 2023

Because I think having this insurance is such peace of mind!

Because I think having this insurance is such peace of mind!

Insurer: Trupanion Canada

By: Justine

Useful
Verified June 07, 2023

Because Jackie was very efficient and quick getting info I needed.

Because Jackie was very efficient and quick getting info I needed.. I had used Trupanion in the past. This time I bought 2 rescue dogs and they came with 6 week coverage from another company after speaking with Jackie and having Trupanion in the past, I knew my dogs would be best looked after by Trupanion so without hesitation I decided to go back to Trupanion knowing I would have another 30 day wait for illness coverage was worth it .. knowing Trupanion’s service from the past, I would be the best.. coverage for my new puppy

Insurer: Trupanion Canada

By: Joanne

Useful
Verified June 07, 2023

Professional and knowledgeable

Professional and knowledgeable

Insurer: Trupanion Canada

By: Jakub

Useful
Verified June 07, 2023

Raven was very helpful as called me back on the concern that no one actioned my claim in over 2weeks and I was promised a response call from the previous rep.

Raven was very helpful as called me back on the concern that no one actioned my claim in over 2weeks and I was promised a response call from the previous rep. Raven took the time to follow back to me to ask is I recieved a follow up to the claim being resubmit and I advised yes and thank her for following up.

Insurer: Trupanion Canada

By: Brian

Useful
Verified June 07, 2023

The customer service is always available and very helpful and supportive.

The customer service is always available and very helpful and supportive. It feels great to have my fur baby protected. The insurance covers so much and for a good price.

Insurer: Trupanion Canada

By: Shyla

Useful
Verified June 07, 2023

A must have for every pet owner

Trupanion is a service every pet owner should have . It is truly gives you peace of mind when it comes to your fur babies health . Claims are very easy and automatic. Worth every penny

Insurer: Trupanion Canada

By: Andrea

Useful
Verified June 07, 2023

Brenda was efficient answered quickly.

Brenda was efficient, answered quickly.

Insurer: Trupanion

By: Jill

Useful
Verified June 07, 2023

LVT Trupanion Customer

Cost. Being a Veterinary professional I understand the high costs of vet care from both parties. While trupanion offers unlimited lifetime caps for issues which is great...not many people can afford $150+ per month to give their pet quality care offered by their Veterinary Hospital.

Insurer: Trupanion

By: Christie

Useful
June 06, 2023

Embrace not getting claims processed.

So far very unhappy. They appear to regularly not get the paperwork that is sent to them so they don't process claims. They have an upload portal for documents, that they never check. Hold times on the phone are 30+ minutes. So far it has been a nightmare. I would have expected better from someone USAA was promoting, but I guess competence is hard to come by. I guess I should have done more research and gone with a different company. I will be fixing that mistake.

Insurer: Embrace

By: Alex Aldrete

Verified June 06, 2023

I have only had one claim

I have only had one claim, but it was paid very quickly.

Insurer: Figo

By: Jay Kasdorf

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