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Amanda is A+++
Amanda is the best. Let me type that again just to be sure you didn't miss it. Amanda is the best. For quite a long period of time I was in the field of Customer Service. I started as a phone rep and eventually, over the years worked my way up to Director. I have listened to more recorded calls than I can count, done caller training, automated centers and on and on. Never have I encountered someone as good as Amanda. She knows what to do, does it with efficiency and accuracy and uses compassion and understanding all the while. She knows her product and has a very broad understanding of all things related to it. She should get a nice pay raise, an extra paid day off and lunch with a director. Very, very happy that she is an American, speaks perfect English and is very smart! You have a gem in Amanda!
Insurer: Fetch
By: Gregory Miller
The worst experience ever.
The worst experience ever. we paid 131.96 a month for 12 months, and finally put in a claim, it was just our once a year visit, normal Exam, blood test, preventative care... which I added, for one cat, and they only paid 175 out of a 1017.00 Vet bill, no extras, no frills... so we paid 1575.00 to get no real preventative care at all.
Insurer: ASPCA
By: EditMonsterKurt
Fetch is Amazing !!
I am so impressed with Fetch and also incredible grateful. I had other pet insurance in the past and they never helped. Fetch is legit and affordable. Thank you so much Fetch!!!!
Insurer: Fetch
By: Amy, Sunni & Hazel
The person I spoke to was very kind…
The person I spoke to was very kind about the death of Ezra. He died of a heart attack in my arms. He had no previous symptoms.
Insurer: Fetch
By: Carolyn
Fetch is the pet insurance I decided to…
Fetch is the pet insurance I decided to apply with. I had a great experience with Karley (the agent). She answered my questions and explained everything to me. It didn’t take no time to apply and get approved. If anyone is looking for good insurance for your pet, apply with fetch, you won’t regret it.
Insurer: Fetch
By: Crystal M
Problem solved right away
Alana resolved an issue related to my claim. She was professional, efficient and ultimately effective. She was lovely to speak with and went above and beyond. Great service!
Insurer: Fetch Canada
By: Lindy
Quick turn around and prompt service
I never have any problems when I submit an invoice when I take my fur baby to the vet, and the turn around time it quick.
Insurer: Spot
By: TOMEKA CALMESE
Amanda was great and provided me all…
Amanda was great and provided me all assistance needed to help with my policy transfer from US to Canada.
Insurer: Fetch Canada
By: Amanda
Bobby was super helpful and very…
Bobby was super helpful and very thorough in explaining different policies. He helped me decide on a policy for my kitten and answered all my questions.
Insurer: Prudent Pet
By: gzarbogastgmail.com
I find submitting claims to be so…
I find submitting claims to be so simple, the site makes it so simple, and the response time of claim is very quick. The customer service is great, always patient and willing to help.
Insurer: Embrace
By: Donna Kelly