154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

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Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

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Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 07, 2023

Raven was very helpful as called me back on the concern that no one actioned my claim in over 2weeks and I was promised a response call from the previous rep.

Raven was very helpful as called me back on the concern that no one actioned my claim in over 2weeks and I was promised a response call from the previous rep. Raven took the time to follow back to me to ask is I recieved a follow up to the claim being resubmit and I advised yes and thank her for following up.

Insurer: Trupanion Canada

By: Brian

Useful
Verified June 07, 2023

The customer service is always available and very helpful and supportive.

The customer service is always available and very helpful and supportive. It feels great to have my fur baby protected. The insurance covers so much and for a good price.

Insurer: Trupanion Canada

By: Shyla

Useful
Verified June 07, 2023

A must have for every pet owner

Trupanion is a service every pet owner should have . It is truly gives you peace of mind when it comes to your fur babies health . Claims are very easy and automatic. Worth every penny

Insurer: Trupanion Canada

By: Andrea

Useful
Verified June 07, 2023

Brenda was efficient answered quickly.

Brenda was efficient, answered quickly.

Insurer: Trupanion

By: Jill

Useful
Verified June 07, 2023

LVT Trupanion Customer

Cost. Being a Veterinary professional I understand the high costs of vet care from both parties. While trupanion offers unlimited lifetime caps for issues which is great...not many people can afford $150+ per month to give their pet quality care offered by their Veterinary Hospital.

Insurer: Trupanion

By: Christie

Useful
Verified June 07, 2023

Great customer service went the extra mile by calling my Vet while O was on hold to have them review my claim.

Great customer service, went the extra mile by calling my Vet while O was on hold to have them review my claim.

Insurer: Trupanion

By: Christopher

Useful
Verified June 07, 2023

User friendly

Great website, no fuss.

Insurer: Trupanion

By: Emily

Useful
Verified June 07, 2023

I don't really like the Trupanion organization but that's no reason to blame it on Ines.

I don't really like the Trupanion organization, but that's no reason to blame it on Ines. She was lovely. I hate the Trupanion email messages when they brag about how much money they've paid out when I haven't received ONE DIME!!

Insurer: Trupanion

By: Michele

Useful
Verified June 07, 2023

I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed.

I had a recent emergency and having Trupanion was the only way I could have gotten Venture the care I needed. It helped financially significantly. I called the phone line 5-6 times during the process and each time everyone was very considerate, kind, helpful, and seemed to care about Venture’s well being. They answered every single one of my questions until I understood everything. Outstanding service.

Insurer: Trupanion

By: Taryn

Useful
Verified June 07, 2023

Disappointed

I submitted my claims for my dog diesel back in the middle of April and am just now receiving a response. And to add to my frustration, his claims were denied claiming it was a preexisting condition! This is absurd. He had a totally separate eye problem than what he is currently experiencing and I do not agree with this at all. Extremely disappointed in this company

Insurer: Trupanion

By: Caprice

Useful

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