154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
If you call and try to buy insurance…
If you call and try to buy insurance they pick up super fast. If you have an issue or try to cancel good luck you be waiting for almost 40 min and you’re lucky if they pick up the call at the end your call gets desconnected. Worse businesses ever.
Insurer: Embrace
By: Silvia Sanchez
They don’t care
Long post but, please read for the sake of your babies. I had my two dogs previously under a different insurance company but switched after seeing seeing ads and speaking with a customer service representative. I was told about the 15 day waiting period and the 6 month period for knees and hips. I was also told the 6 month waiting period (for both) would be waived with a vet visit at the start of our policy, which we did. I felt confident in the switch because of the coverage and lower prices. Our younger dog started limping after a day at the park, we thought she had cut her paw or hurt it. It turned out to be her hips and it was hip dysplasia. When turning in the claims they originally were sent back multiple times for “missing documents.” We had forwarded her whole file! They then denied the claim because it was within the 6 month period for hips. I tried explaining that I was told by the representative specifically when joining that they were covered. They said only the knees were. I asked them to please go back and listen to the recording and of course they called back and said it never happened. I was gaslit and let down by this company. Don’t waste your time and money on a company that couldn’t care less about their ill-trained employees lying to get business and not caring about your babies. Put the money you’d spend here into savings and apply for care credit.
Insurer: Fetch
By: Tristyn Wyatt
My experience with trupanion was…
My experience with trupanion was terrible and cancelled the policy and moved to Figo. My experience with Figo is head and shoulders above trupanion.
Insurer: Trupanion
By: Stan Makowski
Embrace has really saved my dog.
While I did have to jump through a lot of hoops to get my dogs condition covered, it was ultimately covered and things have been great since.
Insurer: Embrace
By: Justin Stanley
Very patient and helpful!
Bryonna was incredibly patient in answering all of our questions to ensure that we had the best value and important coverage for our dog Peach! Thank you for your kindness and expertise with great recommendations. All of our concerns were addressed very efficiently!
Insurer: Fetch Canada
By: Calvin Castellino
Just horrible Insurance company
Just horrible Insurance company - Paid $160.00 a month for just aggravation when it came to filing a claim - I recently filed a claim for a growth that appeared on my dogs neck. The vet emailed Embrace the required info - they then asked again, even though it was sent to them. The final straw was when they required info from a vet I had not seen in three years asking for health history. Seriously? For a $350.00 vet bill? Will continue to use Spot insurance - they require very little info and process the claims quickly.
Insurer: Embrace
By: Emily
Easy and policy was explained well
Easy and policy was explained well
Insurer: Spot
By: Angelina Glusco
First Claim TPLO Surgery
This was the first time I have ever used Pet Insurance, and PetsPlusUs made it very easy. Due to the extent of the surgery and cost I had a preapproval done - just to ensure that it was covered. The only hiccup was a little miscommunication when they kept asking for the original vet assessment. I kept thinking they were asking for his pre insurance medical evaluation - but they were actually asking for the doctor's first assessment of the injury. So a little clearer communication on that is the only difficultly I encounter. With the preapproval the submission was easy peasy and paid within a couple weeks. Thank you!!
Great services at an affordable price.
Best quote and benefits so far compared to other pet insurances.
Insurer: Spot
By: Lyn Dowling
Great customer service
Great customer service, fast review on claims and very satisfied with the service im getting
Insurer: ManyPets
By: NordVPN Customer