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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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The first agent I spoke with was not welcoming at all.
The first agent I spoke with was not welcoming at all. I thought it was an automated being at first; no personality and not understanding or helpful. The manager started off similar to the first but eventually I received some information I was looking for but definitely not what I expected.
Insurer: Trupanion Canada
By: Nellie
A company that does what it says it will do friendly helpful staff
A company that does what it says it will do, friendly, helpful staff
Insurer: Trupanion
By: Catherine
Becaus your customer service rep was excellent
Becaus your customer service rep was excellent
Insurer: Trupanion
By: Chuck
Because every year or so we get an increase and if you have more than one animal that you want to cover you just canât afford it
Because every year or so we get an increase and if you have more than one animal that you want to cover, you just canât afford it
Insurer: Trupanion
By: Joanne
Because Trupanion is a very good insurance company.
Because Trupanion is a very good insurance company.
Insurer: Trupanion
By: Susan
Claims are processed quickly.
Claims are processed quickly. Any time we have a question staff is helpful!
Insurer: Trupanion
By: Patricia
Very satisfied
Easy, straightforward, all the information I needed to make an informed decision was on the website
Insurer: Trupanion
By: Jennifer
Offers to pay the vet directly!
Enrollment was easy. Although, I was looking specifically for âback surgeryâ under the treatment coverages, and I didnât see that specifically. This is important in a dachshundâs coverage.
Insurer: Trupanion
By: Terri
Every one that I spoke with was extremely helpful and caring.
Every one that I spoke with was extremely helpful and caring. Dissatisfaction lies with the post office since I still have not received reimbursement for what I think is 2 weeks
Insurer: Trupanion
By: Kevin