222,811+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 222,811 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Huge Increase in Monthly Premium
We’ve been with Pet’s Best for about 6 years. Our monthly premium has slowly increased over the years as our pet ages which is expected however, this renewal year our premium doubled. We hadn’t had to ever file a claim before this last year which tells me our rate doubled because we actually filed claims for our pet. To me this is poor business practice. We have no choice but to continue with Pet’s Best since our pet’s arthritis would be considered a preexisting condition and would not be covered if we switched carriers. Due our monthly premium doubling in price this renewal period we have had to reduce coverage for our pet. Incredibly dissatisfied and disappointed with this company.
Insurer: Pets Best
By: Erin
These people are scammers
These people are scammers. Do not give them your money.
Insurer: Spot
By: Anon
Basically another insurance company who…
Basically another insurance company who says they do X and they don’t. I’ve gotten the run around. They keep denying all my claims towards my deductible. It’s been a waste of money. I have yet to be able to use it. My dog had sustained an injury and it wasn’t a current preexisting problem and they denied it. May as well save the money towards whatever happens. I haven’t had a good experience at all with these people! I would look for other companies out there that are better. I maintain my review. Happy to share any info with whoever needs it. As soon as I have time to hold I will be canceling my insurance with them.
Insurer: Pumpkin
By: Carly Potts
This service is horrible..I can't never…
This service is horrible..I can't never get threw to anyone about my claim and I'll never refer you people to anyone..how you never get in contact with nobody but I pay my plan bill every month..everybody these people are a scam
Insurer: Pumpkin
By: K Hardwrick
Easy to use App
Easy to use App. Fast reimbursement once claim has been submitted. Clear communication.
Insurer: MetLife
By: Janelle Sy
Great price and easy signup.
Great price and easy signup. Purchased insurance for our Marley mostly for catastrophic diagnosis as she was adopted with no health history.
Insurer: Prudent Pet
By: Cathy
So far so good!
So far, it's mostly been easy to work with! Happy that I purchased it.
Insurer: MetLife
By: Angela M
Great customer service and their app is better than any other insurance app!
Their app rocks! Easy UI despite it being outdated! I was able to submit my documents to get my claim processed easily. The whole process was quick, the explanation was concise and clear! MetLife makes having pet insurance less stressful!
Insurer: MetLife
By: Philip
Trupanion has paid my claims very…
Trupanion has paid my claims very quickly. Thanks so much!
Insurer: Trupanion
By: Peggy
Very easy to add another pet to my…
Very easy to add another pet to my policy
Insurer: MetLife
By: Donna Nooney