154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,139 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified June 22, 2023

The experience was amazing

The experience was amazing, she broke down every part of every plan, which allowed me to make an informed decision. She even took the time to do comparisons for me, so that I can pick the right plan for my puppy.

Insurer: Prudent Pet

By: Ms Howell

Verified June 22, 2023

Great coverage and professional…

Great coverage and professional employees

Insurer: Pumpkin

By: garry pilato

June 22, 2023

Good coverage and their website is so…

Good coverage and their website is so easy to use when submitting claims!

Insurer: Embrace

By: Cindy

June 22, 2023

Risa

Friendly & professional

Insurer: MetLife

By: Mary Ann

Useful
June 22, 2023

Mommy to 4 Persian cats!

I have 4 Persian cats insured with Healthy Paws. They are the best pet insurance company around with a great app that is very easy to use to submit a claim or you can go online. You get an immediate response claim received and within 24 hours a claim number and payment is very prompt normally within 7 days. They do not ask for any vet charts and look for reasons not to pay. And the couple of times I have had to call - their customer service is super knowledgeable and very nice and helpful. They have helped me tremendously with my vet costs so I can give my Persians the care they deserve. A big FIVE STAR KUDO to them!

Insurer: Healthy Paws

By: Leslie

Useful
Verified June 22, 2023

Every aspect of pumpkin was easy use…

Every aspect of pumpkin was easy use and navigate. Pumpkin also made it effortless to choose the best possible plan based on my specific cats needs, adventures and life. I have the coverage I need for my cat at a price I can afford. So thankful for pet insurance like pumpkin. Not only do they look out for my fur babies but also their humans like me as well!

Insurer: Pumpkin

By: Kelsey D

June 22, 2023

So Glad I had This!!!

My dog was 6 when I decided to get insurance. He has been healthy so far but heard some stories of issues others had from their dogs at the dog park so figured rather be safe than sorry. I only was paid in 3 months when Paulie torn his ACL on leash going after a squirrel, something he has done since he was 10 weeks old.The total cost from my vet was $4200.00.It took a few weeks to get approved, being the 1st claim and all. Had to get a full year of history to make sure it wasn't pre-exsiting condition ( I totally understood).When the claim was approved it was Zelled to my account within 5 mins!!!! i got reimbursed $3100.00. I was so happy. I have been sharing this story with everyone. No one should have to decide on putting their dog down because of money. This helps you decide faster. Thank you Metlife.

Insurer: MetLife

By: Lisa

Useful
June 22, 2023

Amazing company! Just amazing!

Pets Best has been the best decision I have ever made for my pets. They are quick and fair, and it gives me peace of mind for my golden.

Insurer: Pets Best

By: Whitney Barney

June 22, 2023

Low Insurance Quality

Took awhile to get the claim reviewed and the insurance did not cover the pet services. I had better coverage with the Banfield plan that I had previously for Valvatorez. I am paying more this year for pet services for Val this year than I did last year. I am not really seeing benefit of this insurance to date. If the benefits are not realized, then I will not renew for next year.

Insurer: Pets Best

By: REBECCA FELDMAN

Verified June 22, 2023

Enrollment to Coverage: 15-day waiting period?

I wouldn't say I like waiting 15 days after the enrollment date for coverage to begin.

Insurer: Pumpkin

By: Sam Rombaoa

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