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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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100% the best
My doggo Fenrir has chronic conditions Trupanion covered EVERYTHING! 90% When they say they cover 90% they mean it. Filing claims is so easy if you have any issues Customer service is superb. They will file claims for you. Reimbursement is quick. I have bought medicine, filed the claim and got a reimbursement back within 48 hours. It's amazing. Also my veterinarian referred me to Trupanion.
I was all set to pay the High Prices, but then I read the BAD reviews!
I was all set to Pay the high cost of $200 for my one small dachshund and then I was going to Add my Other 2 dogs, but after reading the terrible reviews, I’ll pass and find Another insurance!
Insurer: Trupanion
By: Shari
To submit a claim it is pretty easy and…
To submit a claim it is pretty easy and simple. I had one question made a phone call and the person on the other end help me out immediately. Thank you no problems.
Insurer: Spot
By: Norman Johnson
Ease of use and convenience
Ease of use and convenience
Insurer: Spot
By: Ruben Soria
Great customer service
The customer service was very helpful, speedy, and calm mannered.
Insurer: Fetch Canada
By: Mark Chen
VERY EASY
I WAS SO HAPPY TO UPLOAD MY FIRST CLAIM WITH EMBRACE PET INSURANCE. THE PROCESS WAS SO EASY, NO COMPLICATED FORMS TO FILL OUT, THANK YOU!
Insurer: Embrace
By: Gerald Levin
5 Paw 🤩 stars!
I recently purchased pet insurance with essential Care benefits from Pumpkin pet insurance, and the entire process was seamless. You process my claims quickly and when I had questions I got them answered. I will definitely recommend Pumpkin pet insurance for any pet owner!
Insurer: Pumpkin
By: Michael Ruiz
Technical Difficulty
I’m having a great experience with Figo and I would love to give them permission to use my testimonial, but Trustpilot only allows one review and one reply per exchange. In other words, we can’t reply to their comments with consent. Is there another way to do this? 🙂
Insurer: Figo
By: customer
They do NOT pay out as they should
They do NOT pay out as they should. I have a $200 vet bill and they only apply $68 towards my deductible. Do some shopping around and go elsewhere they are seriously a scam.
Insurer: MetLife
By: David