224,996+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 224,996 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.

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15,052 Payment Experience 64,538 Claim Coverage 76,906 Customer Service 23,440 Price Satisfaction 15,614 Other

Verified October 31, 2022

Trupanion has been fantastic!

Trupanion has been fantastic! From on line submission to customer service! Thank u

Insurer: Trupanion

By: Marilee

Useful

Verified October 31, 2022

They have excellent customer service and give 'good phone' :-) in that there isn't much if any wait time in the queue to speak with someone.

They have excellent customer service, and give 'good phone,' :-) in that there isn't much if any wait time in the queue to speak with someone. I also appreciate that Trupanion has a dedicated team (as I understand it) that helps with breeder questions with regard to coverage. I actually discontinued my repro rider on one of my dogs when I learned that it would have to remain with the policy of my dog rather than cancelling it if I didn't need to use it. I truly hope that that has changed, as that coverage was prohibitive if I had to keep it until I cancelled the entire policy. I've been told several months ago, that that has been remedied.

Insurer: Trupanion

By: Adrianne

Useful