154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Best Customer Service Experience
This was my first time having to file a claim and unfortunately I had to take my little guy twice in one week to the vet. Talk about a big bill. Healthy Paws made the process super easy from beginning to end. Afterwords they even reached out to see how my feline friend was doing. Great customer service!
Insurer: Healthy Paws
By: Sarah
Dependable dog insurance
Submitting a claim is very easy with their online portal. Embrace is quick to review claim and process. 90% of the paid invoice is deposited into my checking account typically within a few days. I can trust this company.
Insurer: Embrace
By: Suzanna Sterling
A good choice for senior…people !
Your rep made the choice easier by answering my questions. There was also No vet visit required. As a senior on a limited income, I appreciate this . My dog was neutered recently and is healthy.
Insurer: ASPCA
By: Gretchen Terry
the good conversation and the assuance…
the good conversation and the assuance that my new babies will be well taken care of
Insurer: Trupanion
By: Heather Hathaway
Shoutout to Carmen for great customer service!
Just wanted to commend Carmen on her great customer service while having to file my first claim. She was very helpful and understood the stress of needing to use their service, my poor Zen was hurt and had to go to the ER. Anyone with pets knows that filing a claim is usually a result of some misfortune and she was knowledgeable and patient and helpful. I’ve had so many poor customer service experiences that I now commend those who provide good service. Thank you to Carmen and ManyPets for being able to provide great customer service in a difficult situation! Keep up the good work!
Insurer: ManyPets
By: Happy user
Easy to sign up for and a great plan…
Easy to sign up for and a great plan with a great rate!
Insurer: Spot
By: Phil
Don’t buy
Don’t buy, cheating. Embrace Would find out all the excuses they could find in order to not paying your claims.
Insurer: Embrace
By: Be happy everyday开心果
Very easy to file a claim
Very easy to file a claim! Direct deposit to your account when it has been processed.
Insurer: Pets Best
By: DL
So glad I purchased this insurance.
2 years ago I purchased Embrace insurance, I was not happy with them. After joining a Facebook pet insurance group, I read up on peoples posts and replies. I saw a few insurance policies that looked interesting to me, I called several of them and ultimately chose Met life Pet. My coverage includes wellness, illness, and accident, it was 250.00 deductible and 0 dollars out of pocket once I met the 250.00 deductible. My coverage was 5k per cat ( I have 2) total of 10K. One of my cats developed colitis, and the monthly prescription is 100% covered because it was not a per-existing condition. My experience with submitting claims has been seamless when using the phone app. I am able to send claims on the computer as well. Customer service has been fantastic by phone and email. It is best to call for the best policy quote, CS reps are very knowledgeable when speaking by phone. I have heard that the coverage available have changed, but it is still a good deal. I am very happy with the insurance!!
Insurer: MetLife
By: Gloria
Pet Medical Insurance is no different…
Pet Medical Insurance is no different from human medical insurance. I hate that they treat animals the same as humans: will not cover pre-existing medical issues. The cat was born with a heart defect - NOT covered. Sometimes I feel like Henry Masuka [Toronto CA], a similar situation as in "John Q." starring Denzel Washington. But for emergency issues such at injury Embrace covered a small portion. I have on more than one occasion requested increased ER coverage but have been met with MUCH resistance on Embrace Pet Insurance part. But I will keep pushing THEM!
Insurer: Embrace
By: Lynda Pejic