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Aileen was professional & helpful
Aileen was professional and very helpful. She took the time to explain what was covered and how the policy works. She made sure all of my questions were answered before I decided to sign up.
Insurer: Fetch
By: Linda
Beware Trucompanion - Not worth it !!
Beware of this Pet Insurance Policy - Misrepresentation I have 4 pets on Trupanion. I have been paying significant monthly premiums as they claim 90% coverage. I am really sorry i wasted my money and had a false sense of security. If you cover medical expenses, then you need to cover Vet Exam Fees which is part of the expense for a new medical condition. I have made two claims over the past five years. The first was a Neurology Consultation that my regular vet requested. This was denied as they said they don’t pay Consultation fees. Hmm .. ok , but other plans do. Recently i took my dog to the urgent care for a urgent problem. I payed $450 and Trupanion reimbursed me $43. Even with the co-pay $200 and Co- Insurance, this is a really low reimbursement and not worth having insurance for ! They did not pay for the urgent care vet exam fees , which was approximately $100 . When i asked this to be reviewed, Trupanion emailed me to say they don’t cover vet exams ,as its part of routine vet care. Yup it is part of the medical care for this health problem, so it is sneaky that they don’t cover it ! I am cancelling my four policies immediately and found a suitable alternative that covers all parts of medical care.
Insurer: Trupanion Canada
By: A Mook
Pets Best insurance was the best…
Pets Best insurance was the best purchase we have made for our dog. Filing claims is incredibly easy and provides us a ton of peace of mind for the health of our dog.
Insurer: Pets Best
By: Erik Bergerud
If you’re going to require a call in…
If you’re going to require a call in order to cancel a policy; something that can be easily accomplished through a button in the app, you should be willing to staff your call center. Customer service has been ridiculously bad and the coverage is not good for what they charge.
Insurer: Embrace
By: Brice Kiser
They are taking care of my dogs Bill's…
They are taking care of my dogs Bill's which is allowing me to get her better care. Thanks. The bad part is that they keep rasing the premiums the just increased them to almost $50 more
Insurer: Trupanion
By: Bill
Embrace is extremely competent
Embrace is extremely competent, organized, responsive, and empathetic.
Insurer: Embrace
By: Robert Heber
Quick claims processing and…
Quick claims processing and professional assistance. I have used this company for many years and never been disappointed in their service.
Insurer: Pets Best
By: Mary French
Trupanion insurance claim response.
After a visit to my vet, a claim was submitted to Trupanion. The claim was approved and paid in less than 5 minutes. This was an excellent response and result. I highly recommend Trupanion Pet Insurance.
Insurer: Trupanion
By: Jerry
TheWe got payment back for our kitten…
We got payment back for our kitten wellness plan and are very pleased with the amount. It came to us within the 2 weeks as stated. Thank you!
Insurer: Fetch
By: M. Joann Schmitt-Capwell
I love that more vets are utilizing the…
I love that more vets are utilizing the direct bill. This is a fabulous benefit.
Insurer: Trupanion
By: Angela Snoberger