154,902+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
236,046 total
What are you looking for?
Most selected providers in "November, 2025"
This chart shows the distribution of the most selected pet insurance providers in November, 2025.
Providers with highest rating
20,329 reviews
10,791 reviews
27,484 reviews
14,162 reviews
63,005 reviews
Category with most reviews
This chart shows the distribution of review categories.
These must be paid reviews
These must be paid reviews. Or from people that don't actually have the service. While some customer service agents are decent, their systems and processes are insanely inept, with incredible delays for processing, wrong information, and no contact with the claims department. In response to the below response, it's astonishing to me that you don't see anything wrong with claims taking a month and a half. This has been ongoing for about a year and I would love to know what kind of efforts you've taken to properly staff. Furthermore you still didn't address the issue about the claims department having no oversight and being unable to be reached.
Insurer: Pets Best
By: Adam Wolf
Many Pets is by far the easiest
Many Pets is by far the easiest, most friendly experience I have with any companies I deal with. Their helpful, concerned people make all calls enjoyable. Their response time for claims is phenomenal
Insurer: ManyPets
By: Jackie Pinson
The process of submitting a claim is fairly straightforward
The process of submitting a claim is extremely simple and hassle-free for the most part. I did struggle a little with the drop down menu for stating my dog's medical issue. The reason for his vet bill would not save so I had to leave it blank and fill in the explanation elsewhere. But that did not hinder the payment and what a relief it was. I have peace of mind given this experience.
Insurer: Embrace
By: Recho Bell
I had my 3 pets covered by Trupanion…
I had my 3 pets covered by Trupanion for a short period of time--but found another option that was cheaper and well reviewed by people I know. I called to cancel--all good--they just need someone who is licensed to cancel my policy to take care of the details. Really? Who is the licensing body? This was the beginning of the BS--I received an evening call from the person "licensed" to cancel my policy--I couldn't answer--she followed up with an email to "confirm some details" but assured me I could just reply to the email to cancel my policy--so why was she needed? I sent an email with CLEAR instructions to cancel my policy. I then followed up with a call where I was assured that my policy would be cancelled and I would received confirmation via email in an hour or so. NOPE, I got this: "Before we say goodbye, we'd like to give you until Jul 09, 2023 to review the details of your policy, speak with your veterinarian should you choose, and consider all options before discontinuing your coverage." Yes, you read that right, they were waiting to cancel my policy so I could change my mind. ARE YOU KIDDING!?!?! I followed with a blunt email pointing out their coercive, gangster-style tactics and insisted they cancel--this worked. Based on the number of negative reviews they have received in the past month alone on this site, I suggest buyer beware. If simply cancelling is so difficult, I cannot imagine what filing a claim would be like.
Insurer: Trupanion
By: Renee Wilson
I signed up my 3 dogs (puppy
I signed up my 3 dogs (puppy, 5 and 11 years old) for insurance with Pet's Best last August (2022). In March of this year my 11 year old got sick and it was determined his spleen had ruptured and required emergency surgery. His bills were thousands of dollars and I thought for sure Pet's Best would find some reason to deny any payments. INSTEAD they were super compassionate and reimbursed me within 10 days of my first bills being submitted. Follow up care and bills continued for 6 weeks and they reimbursed within a week on those too! HIGHLY recommended!
Insurer: Pets Best
By: Debbie Tanner
Seamless enrollment
Seamless enrollment. Quote given instantaneous with multiple options to fit your budget.
Insurer: Trupanion
By: Marcie
Appreciate having insurance but disappointed
Appreciate having insurance, but disappointed in the deductible and not being able to cover more of my costs for my baby girl.
Insurer: Pets Best
By: R Williams
Answered my questions completely and…
Answered my questions completely and ease of website.
Insurer: Pumpkin
By: customer
Very good customer service.
Very good customer service.
Insurer: Pets Best
By: Christine Zhu
I have only used the wellness portion…
I have only used the wellness portion of my policy on Bandit. Once I upload the invoice, it is usually paid within a few days. I hope I never have to use the actual medical poilcy.
Insurer: Embrace
By: Wanda Manring