225,208+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,208 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Flexible coverage options!
I love that I got to choose my coverage options, not like other places where I have to pick from what they offer. I like how timely and informative the reimbursement process is, but I really don't like that I have to bother my busy vet office for a copy of the written report from her file each time. I would recommend this company despite that. I'm a happy customer.
Insurer: Fetch Canada
By: Erin McFarland
They Increased My Renewal By 46%
Once you actually reach a representative the service is great! My issue with this company is that they rose my renewal rate by over 40% and I am not going to give my business to any company that does that from one year to the next, especially in this economic environment. They're greed cost them my business.
Insurer: Embrace
By: Frank Speaking-Out
Positive experience
My French bulldog has been receiving treatment for middle ear otitis which is rather costly. All our claims that we've submitted so far have been reviewed and paid in a timely manner, the claim submission online flow is very user friendly and the text updates are very helpful.
Insurer: Fetch Canada
By: Tatiana
I just submitted a claim
I just submitted a claim, very easy process online. I will update as the claim is processed, but so far I'm very impressed with the ease of the process.
Insurer: Embrace
By: Marilyn Johnson
Quick and easy process!
My claim was processed fairly quickly with Fetch and the process is easy when you use their mobile app. I highly recommend!
Insurer: Fetch
By: Toni
One job, four bengal cats - Fetch is a requirement!
Let me start by saying, I have one job but four bengal cats to look after so pet insurance was a given. We started with another provider but found there were so many exceptions and administrative challenges we were not happy with. We made the decision to take on the risk of switching providers even with some claim history and unresolved issues. Turns out, it was an excellent move to join Fetch. We have great coverage tailored to our needs and budget for a couple of years now. As a company, Fetch has been quick to respond, compassionate, and easy to work with. In the six months alone, we have submitted for multiple emergency surgeries, medications, exams, behavioural treatments, etc. We have not been rejected. The peace of mind that comes from knowing I can put the health of my pets ahead of my financial restrictions is beyond words. If I see something wrong, I take them in without weighing the risks of whether an issue will resolve itself or not because I am concerned financially.
Insurer: Fetch Canada
By: Brittany Rachel
Great Service
I filed my claim and had it processed in two days!! I could not be more pleased with the customer service I am receiving from this company and it surely is helping to pay the bills on our pup!!
Insurer: Pets Best
By: Edgar Whitener
Payment processing fees charged for each dog insured
While I believe the insurance plan is great, their billing practices leave a lot to be desired. If you have multiple pets each one is billed separately and with each bill is a separate fee that is charged regardless of the payment method used. The multiple fees add another $20 to my bill.
Insurer: Prudent Pet
By: JEANNE RUST
Next day coverage on the wellness…
Next day coverage on the wellness program and people are very helpful.
Insurer: Spot
By: Michael Lumley