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Great Company
I have never had to file a claim. I should have done one. But covid just hit I got sick and couldn't get claim in. All and all you all have been great about questions and such.. thanks so much
Insurer: MetLife
By: Gloria
I had paid for the premium package
I had paid for the premium package. I have had my pet insurance for about a year. Found out that my cat has a heart murmur that the vet says to keep an eye on the condition to see if it gets worst. Second visit i was informed by the vet that the condition improved. Months later my cat was not himself so the vet suggested to have tests taken. My cat was not himself. The tests showed he had an enlarged heart. Spot would only cover 20% of the bill which cost me over a 1000 dollars. I should have been covered 90%. There reason was it was considered a pre existing condition. The tests should have been covered. It's not like they were covering for whatever procedure required. My cat is only 2 and half years of age.. Watching my cat fading because I can't afford the thousands that it would cost. I am so heart broken. These people pretend they are animal lovers but all they care about is taking your money.
Insurer: Spot
By: sharon solomon
Great service
Great the only improvement tip I have is for better timeliness on reimbursement.
Insurer: ASPCA
By: Ram
It was very easy to submit a claim!
It was very easy to submit a claim!
Insurer: Embrace
By: llblinngmail.com
Easy to use
With two puppies, one being a rescue, we have had some expenses. MetLife has been easy to use and has been a welcome help in meeting those expenses. I’ve never had pet insurance before, but am very glad I have this policy.
Total ripoff
I submitted several receipts from the vet, only one of which was applied to my deductible. However, in the many claims that were denied there were medications listed that I was certain were covered. (as I searched and printed out a very lengthy list) These claims were denied, even though the bills were itemized to show that some, if not all, of the meds should have been at least applied to my deductible. I will be disposing of this next year. Guess I have to stick it out now so as not to lose the small amount of credit I have accrued towards the deductible now.
Insurer: Pets Best
By: Tom
Very pleased with Fetch
Fetch has been very good. I have two Great Pyrenees and have had Fetch for a few years. Never a battle with any claims. Very reasonable and nice, professional customer service. Highly recommend
Insurer: Fetch
By: Alexis
seems to be a great insurance,
i haven't used it yet,but from so far a great insurance for my furbabies,
Insurer: Spot
By: Vickie Smith
Coverage
Awesome coverage, claims are easy to file.... pleasant customer service personnel.
Insurer: Trupanion
By: Sharon
Great experience with Trupanion
We are so grateful for the help and support Trupanion as provided us. Max has never had any medical issues needing an insurance claim up until November of last year, and then all of a sudden it has been constant vet visits for one thing or another, without Trupanion we might not have been able to provide Max with the proper care he needed. With Trupanion our stress and anxiety was basically diminished, we knew our Vets could direct bill them and we wouldn't have to worry about large up front costs. They make the process so easy and even reaching out to them for customer support has been so simple, barely a wait time for the online chat. I cannot recommend Trupanion enough. The peace of mind they provide is worth more than I can express.