154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

July 13, 2023

I had paid for the premium package

I had paid for the premium package. I have had my pet insurance for about a year. Found out that my cat has a heart murmur that the vet says to keep an eye on the condition to see if it gets worst. Second visit i was informed by the vet that the condition improved. Months later my cat was not himself so the vet suggested to have tests taken. My cat was not himself. The tests showed he had an enlarged heart. Spot would only cover 20% of the bill which cost me over a 1000 dollars. I should have been covered 90%. There reason was it was considered a pre existing condition. The tests should have been covered. It's not like they were covering for whatever procedure required. My cat is only 2 and half years of age.. Watching my cat fading because I can't afford the thousands that it would cost. I am so heart broken. These people pretend they are animal lovers but all they care about is taking your money.

Insurer: Spot

By: sharon solomon

Verified July 13, 2023

Great service

Great the only improvement tip I have is for better timeliness on reimbursement.

Insurer: ASPCA

By: Ram

July 13, 2023

It was very easy to submit a claim!

It was very easy to submit a claim!

Insurer: Embrace

By: llblinngmail.com

July 13, 2023

Easy to use

With two puppies, one being a rescue, we have had some expenses. MetLife has been easy to use and has been a welcome help in meeting those expenses. I’ve never had pet insurance before, but am very glad I have this policy.

Insurer: MetLife

Veterinarian: Kipling Vet

By: Carole

Useful
July 13, 2023

Total ripoff

I submitted several receipts from the vet, only one of which was applied to my deductible. However, in the many claims that were denied there were medications listed that I was certain were covered. (as I searched and printed out a very lengthy list) These claims were denied, even though the bills were itemized to show that some, if not all, of the meds should have been at least applied to my deductible. I will be disposing of this next year. Guess I have to stick it out now so as not to lose the small amount of credit I have accrued towards the deductible now.

Insurer: Pets Best

By: Tom

Useful
July 13, 2023

Very pleased with Fetch

Fetch has been very good. I have two Great Pyrenees and have had Fetch for a few years. Never a battle with any claims. Very reasonable and nice, professional customer service. Highly recommend

Insurer: Fetch

By: Alexis

Verified July 13, 2023

seems to be a great insurance,

i haven't used it yet,but from so far a great insurance for my furbabies,

Insurer: Spot

By: Vickie Smith

Verified July 13, 2023

Coverage

Awesome coverage, claims are easy to file.... pleasant customer service personnel.

Insurer: Trupanion

By: Sharon

Useful
Verified July 13, 2023

Great experience with Trupanion

We are so grateful for the help and support Trupanion as provided us. Max has never had any medical issues needing an insurance claim up until November of last year, and then all of a sudden it has been constant vet visits for one thing or another, without Trupanion we might not have been able to provide Max with the proper care he needed. With Trupanion our stress and anxiety was basically diminished, we knew our Vets could direct bill them and we wouldn't have to worry about large up front costs. They make the process so easy and even reaching out to them for customer support has been so simple, barely a wait time for the online chat. I cannot recommend Trupanion enough. The peace of mind they provide is worth more than I can express.

Insurer: Trupanion Canada

Veterinarian: Paradise Animal Hospital, Dr. Smith

By: Victoria

Useful
July 13, 2023

They suck

They suck, Guy filed a claim in March of 23 here it is July of 10 I still haven't been paid i sent them all information that i had and my vet sent them all information that they had on my dog and my bet has been taking care of my dog since she was 8 weeks old. They have refused to pay

Insurer: Embrace

By: Phil Busser

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