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Customer service is great and ease of…
Customer service is great and ease of submitting claims and receiving payments is top notch!
Insurer: MetLife
By: Tanya Bush-Townsend
Metlife resolved claims quickly
Metlife has resolved all of our claims very quick and their customer services are great.
Insurer: MetLife
By: Cesar A Davila
simple filing and quick payment
simple filing and quick payment
Insurer: MetLife
By: Robert Koggan
Amanda was very helpful
Amanda was very friendly, knowledgeable, and helpful. This will be my third policy with Fetch, and I wanted to make sure that my new addition will be covered ASAP. She helped me decide which policy would be best for the situation with my new adoption. I wouldn't want to be without Fetch. Hopefully, I'll never need it with Ozzy but I know that things happen so I want to make sure I'm prepared.
Insurer: Fetch
By: Jane
Outstanding Customer Service
Samantha in customer service is AMAZING!! She is the whole reason that my experience was so outstanding! She truly went above and beyond to help me fix an issue with my account! She was professional , courteous , patient and just all around wonderful. She even double checked to make sure that the changes had taken effect in my account before we hung up. Please give her the highest level of internal recognition that your company provides for those that truly deserve it (like Samantha)!!
Insurer: Fetch
By: Dee Miller
My contacts with Trupanion representatives conversations with the company's…
My conversations with the company's representatives were always professional and courteous.
Insurer: Trupanion
By: Verne Bailey
so far so great
so far have processed claims in a timely manner and have reimbursed me for what I would expect to be reimbursed for. very happy i chose spot. i’ve had them for 3 years and hadn’t needed to use them until my cat suddenly got sick this year and it’s be super helpful being able to get some money back
Insurer: Spot
By: Katherine B
Rebecca was very helpful
Rebecca was very helpful, knowledgeable, and professional. She clearly explained all aspects of my pets policy.
Insurer: Prudent Pet
By: Albert
Very fast on filing my claim and…
Very fast on filing my claim and sending money back. First time filing and easy and smooth.
Insurer: Spot
By: Rebecca Cabo
Piper is such an amazing addition &…
Piper is such an amazing addition & blessing to our family. Although TomKings definitely puts thought & love into their breeding as she is in excellent health and has wonderful genes, with a frenchie, I feel more at ease having Fetch to support us in any future medical needs for Mizz Piper.
Insurer: Fetch
By: Jessica Additon