209,304+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,304 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
209,304 total
What are you looking for?
Most selected providers in "February, 2026"
This chart shows the distribution of the most selected pet insurance providers in February, 2026.
Providers with highest rating
3 reviews
19,730 reviews
11,002 reviews
5,266 reviews
55,032 reviews
Category with most reviews
This chart shows the distribution of review categories.
Grateful for Pets Best During an Unforgettable Year
2025 was a big, unforeseen medical year for Winston, and Pets Best gave us incredible peace of mind during a very difficult time. Knowing his care was covered allowed us to focus on making the best decisions for his health without constant financial stress. The claims process was easy, fair, and fast, and the support we received meant everything to us. I highly recommend Pets Best to any pet parent looking for reliable, compassionate insurance when it matters most.
Insurer: Pets Best
By: Jules
Denied without contacting my vet
First, the claim submission process was an email as the app continued to ask me to re-login, although I was logged in. When trying to re-login I got the message “we dont recognize this device” so an email was sent to me to verify. Clicking the verification it said “this link has expired”…it was sent 10 seconds prior and never used. They finally acknowledged my claim over a month after I submitted. That email asked for any contact information for the prior vet, so I sent that to them. I received an email 2.5 wks later denying the whole claim, but requesting information to reconsider, from the vet who’s contact information I already provided. This insurance is a scam at best, unable to cancel through the app and when I tried to cancel my Cats, due to their terrible service, their system hung up on me. 0 stars! These people should be ashamed of themselves.
Insurer: Pets Best
By: Jeff
The turn around was quick
The turn around was quick. Our claim was processed quickly and the reimbursement was quick, as well.
Insurer: Spot
By: Maribel Delgadillo
Usually more prompt in claim ptocessing
Pets Best must be undergoing end of the year/holiday issues interfering with usual promptness of claim handling. Last 2 claims taking weeks longer than usual prompt and efficient process. Over all, still a trusted carrier and much appreciated
Easy to navigate and great ways to…
Easy to navigate and great ways to customize
Insurer: Nationwide
By: customer
Claim covered emergency visit
We had a surprise emergency when we were out of town and our dog had a seizure. We had to find a new vet (they were great Narrowsburg Veterinary) and spend a lot of money on the urgent care visit. We filed the medical claim that day and within a couple of weeks Pets best covered most of the visit which is a huge relief.
First Claim
Just switched to Pets Best. First claim for wellness visit to vet was easy to file, was processed quickly, and covered exactly what was promised. Very happy with Pets Best.
Healthy Paws made a tough experience so…
Healthy Paws made a tough experience so much easier. Thank you. Have my 3 dogs insured and they’ve always been so easy to deal with
Insurer: Healthy Paws
By: Raj Kapoor
Spot Pet Insurance company,Superb.
I have been with this great insurance company for over 5 year's.when my cat,Liza passed away,this insurance company was right there for me,aside for settling my end of life claim with the quickness.This insurance company customer service representative's called me with such heart felt condolences,during the passing of my cat .which is very rare, and then again,Spot Pet Insurance company is very rare
Insurer: Spot
By: Barbara Walker