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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,135 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,332 reviews

4.9
Healthy Paws

10,797 reviews

4.9
Fetch

27,491 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,007 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 21, 2023

Should explain the deductible better

Should explain the deductible better, not that happy with Figo,waste of money!

Insurer: Figo

By: Michael A. Middletown NJ

July 21, 2023

Healthy Paws Pet Insurance is the…

Healthy Paws Pet Insurance is the best!! My dog recently had a very rare diagnosis, which required extensive testing to identify. Healthy Paws was very responsive and willing to work with my veterinarian as we worked through this problem. I am happy to report that Ghillie is now receiving the medication he needs, and is doing great!

Insurer: Healthy Paws

By: Katie Olson

July 21, 2023

I was given all the information…help

I was given all the information necessary to make a decision. My problem is that Fetch sent me renewal notice for my insurance at a certain rate and then went ahead and increased by more than $20. A month without even notifying me of the change. Otherwise..... good company and good help from the operator.

Insurer: Fetch Canada

By: Al Barnett

July 21, 2023

It is expensive and TRUPANION doesn't cover basic procedures such as the VET EXAMINATIONS!

It's expensive and there are many basic things that this insurance doesn't cover, for example, the VET EXAMINATION! I pay a monthly fee of $150 for two cats, (NOT SENIOR). One of them had to have surgery because a "foreign object" was discovered in his small intestine. IT WAS AN EMERGENCY, but they don't cover that assessment. I understand that there is a deductible of $300, so... You think about it. Is it worth it to pay expensive insurance for then discover that you have to pay for such an important-basic-NECESSARY procedure from your own pocket???? No, it is not worth it.

Insurer: Trupanion

By: Pilar Vargas

July 21, 2023

I have had some minor hiccups but…

I have had some minor hiccups but overall a top-notch company that always delivers with stellar results. Very pleased that I have Embrace for my dog’s insurance.

Insurer: Embrace

By: Teresa Kennerly

Verified July 21, 2023

Always there to help navigate through…

Always there to help navigate through the paperwork. Staff very helpful.

Insurer: Trupanion

By: C L

July 21, 2023

Yet Another Rate Increase !

Yet another rate increase with no change in coverage. Worthwhile, that is the question with increases follows: 2021 $109/yr 2022 $129/yr and then in 2023 $150/yr!!! That's a whopping $41 increase in 2 years …??? Being retired & on a fixed income , I am forced to seriously consider cancelling policy in favour of automatic savings account or other household savings. It should be noted that Increases over time are expected but ...those in line with inflation would be more palatable hence the mediocre rating. Otherwise, Trupanion meets contractual obligations of processing & coverage in timely manner.

Insurer: Trupanion Canada

By: EJ

July 21, 2023

Fair Claim Processing

Whenever I submit a claim, I know that it will be processed fairly and I won’t have to push back on the outcome. Our dog just had to undergo a fairly expensive surgery after he ingested a foreign object, and it’s really comforting that we can be confident insurance will cover what we expect it to.

Insurer: Pets Best

By: Alex

July 21, 2023

Healthy Paws Cannot Be Beat!

I LOVE Healthy Paws! Ghillie is the second dog we have insured through Healthy Paws, and we could not be happier. I strongly advise everyone to have the peace of mind they will have that they will always be able to afford the care their dog needs. Healthy Paws is straight forward and honorable. They have no hidden surprises or holes in your coverage. They respond immediately, and they are always fair.

Insurer: Healthy Paws

By: Katie

Useful
July 21, 2023

Clam processing taking much longer

I have had good experiences with this insurance company up until now. My dog recently had an intestinal blockage that needed surgery to remove. It’s coming up on a month since I filed the claim and all I have gotten is a sorry for the delay letter. When you call, it’s like they are reading from a script, they just keep repeating it takes 15 to 45 days to process claims and more complex claims take more time. I take that to mean the more we have to pay out the more time it takes. They need to keep their clients better informed throughout the claim process of any delays and why they are happening. Very disappointing this time.

Insurer: Pets Best

By: Peter Katula

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