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Kelseyville was very helpful
Kelseyville was very helpful, knowledgeable and did everything to help me. I highly recommend her, and she's an asset to the co..
Insurer: Fetch
By: Nonie Vantlin
I thought the wellness plan would cover…
I thought the wellness plan would cover more of the routine general vet visit charge needed to get the required immunizations. The shots are covered, but not the accompanying exam fee.
Insurer: Fetch
By: Richard W. Hoehn
I just got this pet insurance but am pleased so far …
I just got this pet insurance early July so far its been a pleasant experience I chose this because they explained beyond what I got anywhere else the customer support is wonderful as well
Insurer: ASPCA
By: Carolin Blanchard
Not good for pet rescuers
This company works well for owners who enroll their pets at an early age, but for those who choose to rescue a pet, I can tell you from recent personal experience that Trupanion is overly broad in their interpretation of initial medical exams. It seems they are more interested in finding reasons to not cover care than they are in actually helping you care for your beloved animal. For instance, the dog I rescued had some skin allergies/mange, but when I asked for coverage for food allergies, they said it was exempt from coverage under the very broad umbrella of "allergies." Just because you have a skin allergy does not mean you have a food allergy. My dog also came in with some mild plaque on his teeth. Plaque can be removed. But because when he initially came in off the streets he had some mild plaque, they use the broad umbrella of gum disease and told me that no dental work in the future would be covered. When I tried to logically reason with the people at Trupanion, they just read from a script and were argumentative and defensive. If Trupanion wants to be advocates for pet adoption, which I hope they do, then they REALLY need to rethink how they create policies. At this point it feels all about the money, with little regard for the adopted pet. They keep saying that all pet insurance companies don't cover pre-existing conditions, and I get that. I suppose that might be true. But I sure do hope, and I seriously doubt, that other companies will be overly broad in their interpretation of what a pre-existing condition is. It's just not fair or right to say that because someone has a skin allergy will also have a food allergy. That's just bonkers to me. I will be better off putting aside the money I've been paying Trupanion each month and putting it in a savings account for my dog.
Insurer: Trupanion
By: Roger Hanson
I like how easy it is to make a claim
I like how easy it is to make a claim. The virtual assistant makes it easy. We are going to give it another year and decide if the cost is worth it. With everything not being covered the out of pocket cost may not balance out.
Insurer: Figo
By: Connie Schauer
Overall great experience
Overall great experience. Helpful and honest information about what is covered and the pricing.
Insurer: Trupanion
By: DAsh
Little Dog Angels
I have had 4 toy poodles and never had insurance before. Because our last little guy needed eye surgery and we spent a ton of money on specialist, we decided to get it this time. So far he has had a UTI and Kennel Cough and now may need a surgery to correct his eye problem. We are so glad we have the insurance. Everyone that I have spoken to on the phone is like a little dog angel. They are all so sweet and help with any thing I need.
Insurer: Trupanion
By: cdominick
Customer chat
Stephany was very helpful and answered all of my questions clearly
Insurer: MetLife
By: Angie
I choose Embrace as my Pets insurance.
I choose Embrace as my Pets insurance provider. They have been good to my fur baby. Very knowledgeable and my experience has been real good. I highly recommend them.
Insurer: Embrace
By: Ruthie
I have not needed to use the insurance…
I have not needed to use the insurance and have not needed to call
Insurer: Figo
By: Tom OConnor