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Trupanion has really been a lifesaver
Trupanion has really been a lifesaver. My dog had right leg CCL surgery 2 years ago, and Trupanion covered most of the surgery after deductible. He just had the same surgery on the left leg and I didn’t have to meet the deductible again because it’s a bilateral condition. I asked to have preapproval the day before the surgery, and they had it done in just a few hours, on a Sunday! They were so nice on the phone and so effective in making sure my dog was taken care of. Both surgeries would have been over $10,000. I’m so happy we’ve had Trupanion since my dogs were puppies!
Insurer: Trupanion
By: Shanna Stewart
Submitted claim shouldn’t ask for a…
Submitted claim shouldn’t ask for a review until claim is settled
Insurer: Embrace
By: Joann Colgan
My pet test positive for Giardia and…
My pet test positive for Giardia and Fetch Pet Insurance denied the claim. They said because he experienced diarrhea before, there is an exclusionary period of 365 days before diarrhea can be claimed. This is beyond nonsensical given dogs get diarrhea for multiple reasons from something small as changing their food to them eating something they should not have or in my case he contracted a parasite. When I reached out to customer support, they kept reiterating their policy and would refuse to acknowledge we are discussed Giardia, not diarrhea. Their suggestion was for me to get more documentation for a reassessment. They already have all of my pet's medical records since the day I adopted him. They couldn't tell me what additional information to provide when I asked for some guidance. I am at a loss for this situation for something as simple as this claim.
Insurer: Fetch
By: Monika Gupta
When are you going to approve my…
When are you going to approve my invoices for credit? I left my previous insurance provider for rejecting invoices because the veterinarian office wasn't responsive with medical records. Sounds like you are going down the same road!! Why am I paying you?
Insurer: Embrace
By: Stephen Bucar
MileyTippy
Customer service was very pleasant and helpful. Explains everything in detail. I will highly recommend anyone who has pets to obtain their pet insurance needs
Cat reveiw.
Every thing falling into play.
Insurer: ASPCA
By: Hector Figueroa
Super easy to sign up and when I had to…
Super easy to sign up and when I had to cancel one of my pets they were right on top of it, and there was no pressure, thanks!
Insurer: ASPCA
By: Leslie Nelson
Easy to fill out online and reasonably…
Easy to fill out online and reasonably priced
Insurer: ASPCA
By: Jennifer Lane
Lexi
I haven’t used you yet…I just joined you… but I’m sure y’all will be fine..as Bivvy told me about y’all LaVerne Knowles
Insurer: Spot
By: Laverne And Joe Knowles
Customer service was absolutely…
Customer service was absolutely wonderful and explained everything.
Insurer: Trupanion
By: customer