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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My claim was handled quickly
My claim was handled quickly. However, I did send an email asking for a breakdown of the payment and haven't heard back.
Insurer: Spot
By: PAMELA
First claim was easy to submit
First claim was easy to submit. All instructions clear and no tech hiccups.
Insurer: Embrace
By: Caroline Bombar-Kaplan
Quick and accurate Claim Coverage
Our Claim was accepted quickly and accurately!
Insurer: Spot
By: Vanessa C
Did I make a mistake
So far since I made the switch to Embrace I haven’t been impressed. The first time I submitted a claim I was getting emailed to explain the issue and my vet had to explain and send in history. My other insurances never was this hard to make a claim. My pay was usually deposited in 72hours. I’m now starting to wonder if I made a mistake by switching.
Insurer: Embrace
By: David White
PRINCESS IS THE BEST!!!
I Talked To Princess And She Was AMAZING!! She Made Me Feel Super Comfortable. I Felt As Though I Was Talking Her Ear Off With Being Anxious About Being A New Pet Parent. I Had A Bunch A Questions About My Policy To Understand It Better And She Never Made Me Feel As Though I Was Doing Too Much! I Love Her! She Needs A Raise, Promotion, Bonus...Something Lol I Just Really Appreciate Her❤️
Insurer: Fetch
By: Dominique Hamwright
Enjoy the platform
Has been a very easy to use platform, including uploading documents. I've been a client for almost 2 years, and I feel safe having my cat protected by Embrace.
Insurer: Embrace
By: Valeria A. Rosario Herrera
Healthy Paws Raised My Premium 300%
I’ve had Healthy Paws Pet Insurance since 2016 for my two cats, now ages 11 and 12. In July 2025, they notified me that I was receiving a 300% premium increase—from $86 to $257/month—despite minimal claims (not a single one paid out) and no chronic health issues at the time of the notification. When asked, Healthy Paws refused to explain how the increase was calculated, ignored their own rate filing, and later reduced my coverage from 80% reimbursement and $500 deductible to 60%/$1,000 without warning or approval. Very misleading and unfair for a plan advertised as covering pets for life. I have filed a complaint with the Department of Insurance and cancelled my plan. Save yourself the money - don't count on this plan to cover your aging pets.
Insurer: Healthy Paws
By: Kat
My agent Zach was quick to respond
My agent Zach was quick to respond. I was very pleased to work with him
Insurer: Prudent Pet
By: Julie walker
Peace of mind is priceless
Our policies are not cheap, but the peace of mind we have had knowing our pups are insured by Trupanion is priceless. From our late dog Lewis's lymphoma treatment to our sweet pittie Shiloh's bilateral TPLO, we never worry about coverage or cost when our pups need health care. The customer service is prompt and fantastic.
Insurer: Trupanion
By: Lisa