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I like that it easy to sign up but….
I like that it easy to sign up. I don’t like that you don’t cancel through the app and it’s hard to make a claim because you pick a date and it disappears no matter how many times you try to do it.
Insurer: Spot
By: Bailey Pekarek
Claims filed online
Claims filed online, check deposited into account within two days. What could be easier.
Insurer: Pumpkin
By: Beau’s mom
Purchased for amazing reviews, but 100% disappointed.
We have three cats and never filed a claim until our little one started having what seemed like sudden and severe behavioral issues. The claims were open for over 4 months (so they made another $400!) before they denied coverage because they didn't get all the paperwork. There is literally no paperwork left to send them --- all vets sent them everything they had! I have had to explain the same thing over and over and over again to different people until I finally lost it one day. I called my vet crying because I don't know what else to do and the vet said they consistently have issues with ASPCA and recommended a new health insurance. I wanted to give my cats the very best!! ASPCA was not it.
Insurer: ASPCA
By: Sally Embrey
Quick Claim process
The file a claim process is quick and easy. Hats off to ManyPets 😊
Insurer: ManyPets
By: Taylor Eastbrook
Outstanding wellness program addition
Customer Service is outstanding! Also finally an opportunity to add a wellness program to help protect our pets in addition to good overall insurance coverage!
Insurer: Pumpkin
By: Marquita
Great coverage with no hassle.
Great coverage with no hassle.
Insurer: Pumpkin
By: Samantha M
Great customer service experience got…
Great customer service experience got valuable answers to my questions and so far I’m very happy. Hopefully I never have to file a claim.
Insurer: ManyPets
By: customer
Excellent prompt and response time!
It’s very easy to process pet medical reimbursement requests and response time is addressed within a day.
Insurer: Figo
By: Rodriguez
The deductible is confusing/misleading
The deductible is confusing/misleading. They essentially pretend to "cover" 80% of claims pre meeting the deductible. This "coverage" essentially means they only credit you with spending 80% of what you've actually spent toward your deductible. For instance, I had $596 in claims. But only $476 actually went toward the deductible under the guise that they were "covering" 80% of the claim. So a $500 deductible ends up being closer to a $625 deductible in reality. This feels misleading/nonsensical. Customer service is good. Coverage seems good once you've gotten past the absurd pre-deductible phase.
Insurer: ManyPets
By: Pierce Kennedy