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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent customer service!
Very easy to work with and file a claim. I have a German Sheperd who has had some issues and never a problem getting a claim filed and paid. She did have a UTI at 10 weeks before I had insurnace so it is something that they will not cover because it is pre-existing, which is understandable.
Insurer: Embrace
By: Denise
Insurance is good to have
Insurance is good to have
Insurer: ASPCA
By: Sally Dunn
Kind, quick and efficient claim processing.
Spent a weekend and over $2000 at the hospital when Sam developed a gastric problem. Filing the claim was easy, just submitting a copy of the detailed invoice. Embrace took it from there, obtaining all the information they needed to process the claim. I was kept advised of the progress through e-mail updates. The claim was processed quickly with a result that makes me glad I purchased insurance. It was easy to reach a knowledgeable person when I had a question, and the response was understanding, polite and efficient.
Insurer: Embrace
By: Cynthia Feeley
Easy to navigate site
Easy to navigate site; good explanations of benefits.
Insurer: ASPCA
By: Mary Margaret
Jeff Hoffman is a good sales contact
Jeff Hoffman is a good sales contact. Enjoyed speaking with him. He was very knowledgeable and personable and explained the product very well. Never any “I don’t know” or “ let me ask my supervisor” answers. Hope the product is as represented but you never know about insurance until you need it!
Insurer: Trupanion
By: Maria Prince
Easy and Understandable
Comparing prices and building my own insurance package for my pet was easy, understandable, and affordable.
Insurer: Spot
By: Ellen
Great customer service!
Spot is great! They have a good price compared to other companies I looked at, and their customer service so far has been second to none
Insurer: Spot
By: John