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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Beyond disappointed with this company
Beyond disappointed with this company. Read the fine print as they have just increased the cost substantially because my dog turned 5. They were not at all transparent about prices increasing when I signed up when my dog was a puppy. The customer service reps only explanation was we are allowed to make increases… we are an insurance company. I cancelled their policy and do not recommend them .
Insurer: Fetch Canada
By: Jamie
Nice / easy to do and as we all are…
Nice / easy to do and as we all are having hard time now this makes sense / I have hard time paying big vet bills , but I will always take care of my pet so it’s worth it
Insurer: ASPCA
By: Janet Milton
Absolutely terrible experience working…
Absolutely terrible experience working with PetsBest. They will actively sabotage your pet's essential care by justifying everything they can as a pre-existing condition. Their customer service is rude and apathetic. Your monthly bill is not worth its weight in dog water. And in anticipation of PetsBest's boilerplate response: no you are not sorry, and I will not be having a great rest of my day thanks to the financial and emotional toll your unethical and terrible "service" has taken on our dog and our family.
Insurer: Pets Best
By: Evan West
Filing a claim was easy
Filing a claim was easy. Communication via email was concise every step of the way. Updates were sent from start to finish so we didn't have to wonder what was happening.
Insurer: Embrace
By: Wendy James
Caring and a true partner!
I truly believe this is one of the finest companies I have ever been a consumer with! I recently lost my beloved Sheltie to hysticytic sarcoma of the brain. Trupanion helped me from beginning thru the time we decided everything had been done to help my dog. Each time I contacted Trupanion they treated me with kindness and caring. They truly were my partner in trying to provide the best care possible. Trupanion is true to their philosophy and I will always appreciate everything they did during what was a difficult journey. I highly recommend Trupanion!
Insurer: Trupanion
By: Cindy Bledsoe
Great dog insurance
Great dog insurance. Excellent customer service. Easy to process invoices.
Insurer: Figo
By: Steven
Claim1
This is our second dog on Embrace. This latest dog has a ongoing major claim. It has been processed extremely smoothly.
Insurer: Embrace
By: Eugene Tullio
EASY!
It was incredibly easy to navigate the site, download the invoice, and submit the claim - took less than a minute.
Insurer: Embrace
By: Ann
Very satisfied with the review process…
Very satisfied with the review process for my cat who needed nasal surgery. I feel they value my pet and my decision to move forward with surgery to improve her quality of life.
Insurer: Pets Best
By: Heather Guerriero Dans
I did not believe in pet insurance but…
I did not believe in pet insurance but purchased it for my son's new dog. When she became ill for some unknown reason. The bills started to pile up quickly. Figo helped reduce the worries of cost and had a rapid turnaround on helping pay those bills. I am glad my wife convince me to purchase ins!
Insurer: Figo
By: Justanopinion!