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Months of delays
Months and months for a wellness claim (just shots and a checkup) and still haven’t processed my claim. Then they request his entire medical history (which they already have since they request it every year) and draw out the process longer. All you get is an apology email every month or so saying “this is taking longer than normal”. No it’s really not. This is their normal.
Insurer: ASPCA
By: Jen
Easy to do online.
Easy to do online. Would like to be able to go back and check upgrade prices after payment.
Insurer: ASPCA
By: Panini Christmas Sutton
Glad I have Trupanion!!!
As part of the checkout process the Trupanion info was included. I, then, immediately knew my portion to pay. Can't beat that!! Once home, about 1.5 hrs later, I received an email from Trupanion confirming the payment. Fabulous service. Many Schnapps also sends her thanks.
Have not used yet- but I liked the…
Have not used yet- but I liked the simple plan design
Insurer: ASPCA
By: Norman Young
I was promised a copy of the insurance…
I was promised a copy of the insurance policy. I have yet to receive it via email or regular mail.
Insurer: ASPCA
By: BN
Called to ask a question
Called to ask a question, but no answer so I used the web site and it was easy to maneuver
Insurer: ASPCA
By: janet Samperi
the process was very friendly and easy…
the process was very friendly and easy to used
Insurer: ASPCA
By: Ariel Rodriguez
Great Service
The represenative, was very personable, knowledgeable of your product. Took the time to answer all my questions. Explained the process to us. Advised us ASPCA was always there to answer our questions and help us in any way they can,
Insurer: ASPCA
By: LINN K
Easy to enroll and recommended by our…
Easy to enroll and recommended by our Vet
Insurer: Trupanion
By: Kathy