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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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No complaints
I’ve been a customer for years and I have no complaints. Their customer service reps are always very transparent, efficient, & friendly. It’s so easy also to upload & follow through for a claim. I’m honestly very grateful because vet visits can get pricey & accidents happen with pets so I have peace of mind knowing I can get some money back.
Insurer: Fetch
By: Yessica
Great pet insurance
Great pet insurance. They handle all claims promptly and keep you informed about what is going on with the claim process along the way. People who handle the telephone calls are always helpful and polite. A very professional company.
Insurer: Fetch
By: Joe Principe
Easy claim submission process
Easy claim submission process
Insurer: Spot
By: Suz
Everything needed in pet health/maintenance
My first review on any kind of insurance. I recommend this insurance. It's very affordable and covers just about everything! Very much worth the price...especially with the cost of vets, vaccines and visits. You'll be glad you did!
Problems with Caption Call
Since I have satellite internet service the connection is somewhat slow. I have a problem with people talking slow. With friends it is ok but when I talk to others they talk so fast it is hard to understand and the receiver doesn’t pick up the conversation very well. As a result I usually don’t use caption call for business calls.
Insurer: Pumpkin
By: Karen Richards
Coverage that matters
Best thing we could have done as a dog family was make sure our Boozer was covered. Having his health to worry about was enough, knowing his coverage is reliable makes a huge difference and comforts us.
We love our hounds!
Oh my! I wish every pet owner knew about Metlife! Had it not been for the latest rescue group, S.O.S, Saving One Soul who recommended this company, we never would have been the wiser and I have been in the vet field for 17 years! Tremendous coverage with reasonable premium! LOVE MET LIFE!
It’s a sores of frustration and I like…
It’s a sores of frustration and I like to cancel!
Insurer: Spot
By: Nelly Boets
Don't sign up on mobile
It was pretty simple except the site wasn't friendly with my mobile browser and I am clueless as to how to change that for just one instance. Not the most user friendly.
Insurer: Trupanion
By: customer