154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,226 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,336 reviews

4.9
Healthy Paws

10,802 reviews

4.9
Fetch

27,500 reviews

4.9
Pets Best

14,169 reviews

4.9
Trupanion

63,015 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 06, 2023

Everything was quick and easy and the…

Everything was quick and easy and the rate is reasonable.

Insurer: ManyPets

By: John Stefanik

Verified August 06, 2023

Great all around.

Easy, quick claim submitting and fast response and payments.

Insurer: Figo

By: vicki odom

Verified August 06, 2023

Good Experience during a sad situation

Unfortunately we had to put our fur baby of 8 years down after trying to save her. Submitting the claims was very easy. I did misunderstand and submitted something that I didn't need to, called Embrace and they were very helpful and understanding. After submitting it was a very short while when the reimbursements arrived. I will use Embrace again, once we decide to find another fur baby.

Insurer: Embrace

By: rose

Verified August 06, 2023

I wrote a review before I got my claims reviewed...

I wrote a review before I got my claims reviewed. I mentioned how easy it was to start the claim and how responsive they were at first. I had 7 claims due to an unfortunate week for my puppy were we started with a possible leg injusry and x-rays and ended having bladder and urethra surgery, thousands of dollars. I was ready for the expected run-around and request for "more information", "more paper work", "time to review" and not having access to the funds (which insurance or not, my puppy would have gotten his care no question about it), requiring mayor life adjustments. 1 week later my claims were still waiting to be in review status, I sent an email requesting an update and the response I got back 5 days later was not what I expected. Five (5) of my seven (7) claims were resolved and approved for reimbursement! 1 week later 5 claims were already reimbursed. No not, the ones with the lowest ammount, surprisngly as it might be, maybe a coinsidence, but the highest amount claims were paid first! (1 claim alone was over 8,000 USD!!) A week later claim number six (6) was paid, there was a delay because of me submitting the recepit, but not the itemized one (instructions say to do so, I failed at that). The last claim, which was one with one of the lower amounts took a little bit to get resolved. Somehow the receipt kept getting "lost" or could not be found. After several emails to the general assistance mailbox I was surprised that I was contacted directly by a case manager asking me to correspond with her directly and she talk to me on Friday, Wednesday morning I had the reimbursement in my account. I will definetely recomend Embrace and my experience was not perfect but was way above and beyond what I expected and I did not even waited a month to have thousands of dollars reimbursed. I have told the story to family members that have other insurers and they even asked me to see the emails, they could not beleive how fast an easy it was! I am definetly glad I chose them.

Insurer: Embrace

By: James R.

Verified August 06, 2023

Thank you

Easy to file a claim

Insurer: Figo

By: Rowan

August 06, 2023

Current Trupanion customer: Do not buy this insurance

I am a current Trupanion customer. I have older dogs and am stuck with the company. I Do Not recommend this insurance. If your dogs actually get sick, expect a major annual premium hike (which defeats the point of buying the insurance, I know). This happened to us. Pet 1 - no claims … annual increase exceeding rate of inflation. Pet 2 (2 years older than Pet 1) - claims (but nothing paid since below deductible) …massive monthly increase … multiples of the rate of inflation and 2x Pet 1. Besides, their plan does not cover the vet visit itself (after the deductible, of course). So, for example, if you bring the dog to the vet if they hurt themselves, the vet appointment won’t be covered. If there are any tests (etc.) only those items are covered. Other policies cover vet visits. I’d recommend you focus your research on them personally. Trupanion is great at writing friendly-sounding emails; but if you’re looking for a stable reliable annual premium for your pets, look elsewhere

Insurer: Trupanion Canada

By: John G

August 06, 2023

Friendly staff

It was quick and plenty of choices

Insurer: Trupanion

By: Robert Ring

Verified August 06, 2023

The amount of coverage for the price is great!

The amount of coverage for the price is great compared to many others. The ease of signing my pup up was easy and quick.

Insurer: Spot

By: PHYLLIS G PETTIT

Verified August 06, 2023

They make is nearly impossible...

They make is nearly impossible to be reimbursed. I'm not sure what else I can provide from my vet except detailed receipt of emergency procedure . Now they want original full check up? I don't get it. Waste of $700 (year 2). First year of having puppy was vet-free fortunately but still forked out the $750 insurance

Insurer: Figo

By: Monique Bosomworth

August 06, 2023

Need to speed up reimbursements

This took an extraordinarily long time for company to process despite having all needed records. Still waiting payment via check in mail.

Insurer: Pets Best

By: Dianne Klein

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