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Very happy with coverage and efficiency
Very happy with coverage and efficiency
Insurer: Embrace
By: Diana
It takes too much time to have a claim…
It takes too much time to have a claim reviewed with Embrace. We have Nationwide for our other pet and that always goes so smoothly and quick. We should have just gone with them.
Insurer: Embrace
By: Janet Kaiser
READ THE FINEPRINT
READ THE FINEPRINT. They are like every other insurance scam, just out to make money off of the stats. In my case, there was an unexpected emergency with my dog and I needed coverage.. setting up Trupanion was really just a pain and not worth the effort. Overall it was "easy" but still a waste of time because they barely paid anything out, don't get me started on how much medical and vets are a scam, charging for everything.. I paid more in premiums than they paid out but we'll call it a learning experience. The house always wins, they stack the deck in their favor and at the end of the day they are still a for profit company and they don't really care about you.
Insurer: Trupanion
By: Micheal Kinney
It says the coverage for wellness is…
It says the coverage for wellness is 100% when signing up but so far has been closer to 50% for our submitted wellness claims.
Insurer: Pets Best
By: Stacy Apitz
I am so happy with Embrace
I am so happy with Embrace! They reimbursed all my cat’s illness claims.
Insurer: Embrace
By: Marina Assouline
Clear and concise information that…
Clear and concise information that provided me what I needed to make a purchasing decision.
Insurer: Trupanion
By: Barbara Millar
I can’t get no one to answer the phone
I can’t get no one to answer the phone
Insurer: Spot
By: SHARMAINE JONES
Signing up was super easy
Signing up was super easy. I liked the option to pick your monthly payment/deductible, and the policy information Trupanion provides is straight forward and easy to follow.
Insurer: Trupanion
By: Laurenb
Quick easy reimbursement through…
Quick easy reimbursement through claims, awesome customer service and helpful advice on the pet helpline, super affordable compared to other companies. So happy with my pup’s health insurance and it’s great peace of mind to know she’s covered if we have an emergency and for general wellness visits.
Insurer: Pets Best
By: Sydney Benfer
Bad service due to "System Upgrades"
Trupanion has normally been a very responsive company. However, I think it is ridiculous that this company is still blaming a system upgrade that supposedly occurred months ago for their poor service. System upgrades should not adversely effect customer service. I'm very disappointed in Trupanion service on my latest claim. This is a condition that my pet has had since May and other claims associated with this condition have already been approved. Please Trupanion remedy you system problems and get back to the service that make your customers happy and able to recommend you to our friends.
Insurer: Trupanion
By: Jack Cox