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Upon the arrival of two kittens I knew…
Upon the arrival of two kittens I knew I had to look for insurance. Looking at other options I decided on Pets Best and am extremely glad I did. I have the plan that includes "wellness" and have been surprised at the coverage and the actual reimbursement and how quickly it happens. Keep up the great service
Insurer: Pets Best
By: Jeff
They Deny Claims With No Reason
They deny a claim and say they don't have enough records when the entire record was sent to them. Their explanation is unhelpful - they try not to pay claims. I don't recommend.
Insurer: ASPCA
By: Kimberly F., Ft. Lauderdale
Quick reply
Quick reply. Easy process. No denial.
Insurer: Prudent Pet
By: Marie & Ron
Excellent affordable courted
Excellent efficient kind and thorough
Insurer: Trupanion
By: Linda
Mo explained the Trupanion benefits clearly
Mo was very helpful and explained the benefits with Trupanion. He answered my questions and cleared up any confusion I may have had
Insurer: Trupanion
By: HR
Your process is quick and easy.
Your process is quick and easy.
Insurer: Embrace
By: Kathy Brown
Kelseyville was very helpful
Kelseyville was very helpful, knowledgeable and did everything to help me. I highly recommend her, and she's an asset to the co..
Insurer: Fetch
By: Nonie Vantlin
I thought the wellness plan would cover…
I thought the wellness plan would cover more of the routine general vet visit charge needed to get the required immunizations. The shots are covered, but not the accompanying exam fee.
Insurer: Fetch
By: Richard W. Hoehn
I just got this pet insurance but am pleased so far …
I just got this pet insurance early July so far its been a pleasant experience I chose this because they explained beyond what I got anywhere else the customer support is wonderful as well
Insurer: ASPCA
By: Carolin Blanchard
Not good for pet rescuers
This company works well for owners who enroll their pets at an early age, but for those who choose to rescue a pet, I can tell you from recent personal experience that Trupanion is overly broad in their interpretation of initial medical exams. It seems they are more interested in finding reasons to not cover care than they are in actually helping you care for your beloved animal. For instance, the dog I rescued had some skin allergies/mange, but when I asked for coverage for food allergies, they said it was exempt from coverage under the very broad umbrella of "allergies." Just because you have a skin allergy does not mean you have a food allergy. My dog also came in with some mild plaque on his teeth. Plaque can be removed. But because when he initially came in off the streets he had some mild plaque, they use the broad umbrella of gum disease and told me that no dental work in the future would be covered. When I tried to logically reason with the people at Trupanion, they just read from a script and were argumentative and defensive. If Trupanion wants to be advocates for pet adoption, which I hope they do, then they REALLY need to rethink how they create policies. At this point it feels all about the money, with little regard for the adopted pet. They keep saying that all pet insurance companies don't cover pre-existing conditions, and I get that. I suppose that might be true. But I sure do hope, and I seriously doubt, that other companies will be overly broad in their interpretation of what a pre-existing condition is. It's just not fair or right to say that because someone has a skin allergy will also have a food allergy. That's just bonkers to me. I will be better off putting aside the money I've been paying Trupanion each month and putting it in a savings account for my dog.
Insurer: Trupanion
By: Roger Hanson