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Taking care of our fur babies and…
Taking care of our fur babies and making it affordable Excited to see how things work
Insurer: ASPCA
By: Leah Murphree
MET LIFE PET denied my first claim…
MET LIFE PET denied my first claim saying it was a pre-existing condition. I appealed the claim with written testimony from my vet stating that my dog never was diagnosed, treated or labeled with the pre-existing condition MET LIFE said she has. They are the biggest scam. PLEASE Don't ever use them. Also all you get is a customer service rep on the phone. I was NEVER allowed to talk with the claims department that INCORRECTLY denied my claim! What a waste of monthly premium and my repeated phone calls trying to get this resolved. Also, any appeal takes 8-12 weeks before they even start to process it.
Insurer: MetLife
By: J
Your website is very easy to process a…
Your website is very easy to process a claim. thanks!
Insurer: Pets Best
By: Sloan Taylor
Have had this policy going on 3 years…
Have had this policy going on 3 years now and have never had my annual claims exceed what my premiums paid were, meaning that I have not used this insurance to support having it as a benefit. Other than having it "In Case" an accident or illness happens to my pet as a comfort knowing I have it. This was fine at first but since I first began the policy has increased in cost from apx. $300 a year to over $450 a year. Given that my pet is young and indoors and if the policy costs continue to climb it may be more prudent to save that $ each year as the premiums paid if instead saved could exceed the benefits ever received. The policies are pricing me out of the desire to have one. Coupled that these policies do not include any well care benefits or any dental benefits it is quite plain to see that Fetch (all though a cute name for a company), really does not care about the well-being of my pet or anyone's pet, for if they did they would cover the items to keep the pet healthy
Insurer: Fetch
By: lee n andy marquis
Financial comfort at an extremely hard and painful time
My best friend Chewie was only a little over two years old, when he suddenly became very ill. After 4 vet visits and numerous tests, a pet neurologist diagnosed him with Pug Dog Encephalitis. The disease advanced so quickly and he was in so much pain, I had to let him go even though it was one of the most painful things I have ever experienced. The numerous visits to the vet and emergency vet were very expensive. Although the finance part did not matter at the time because I had to do everything I could to try to save him, I had to borrow from family members and used what little savings I had and we still lost him. Thanks to Metlife Pet Insurance, most of Chewie's care was fully reimbursed, even his cremation. The claim was settled in 10 days so now I can repay my family members. I am keeping his ashes in my special little pug urn made specially for him. I have a new pug puppy, Russell, and his now a part of the MetLife family. Pet Insurance is worth every penny and Metlife is the best. I recommend them 100%.
We had a great experience with Pets…
We had a great experience with Pets Best. First time having pet insurance and we filed a claim we were very pleased with the outcome of our first EOB and reimbursement. Yes, it took time for them to review the documentation, but they communicated periodically where they were in the process. Overall are pleased with PetsBest.
Insurer: Pets Best
By: HD
My experience with Fetch Insurance has…
My experience with Fetch Insurance has been okay. I have had to file a big expense recently and was reimbursed, thankful for that. I do see that my monthly payment has gone up about $20 a month and that is a concern, however. I have had this policy about 4 years and have not had to file many claims up until this year, my dog has just had a difficult time, hoping soon this gets resolved.
Insurer: Fetch
By: Jenness Hastings
Reliable Insurance for my Dog
I’ve had Healthypaws Pet Insurance for 3 years now and I’ve been very satisfied with their service. They have been extremely reliable. Filing a claim is easy and they are quick with reimbursements. pleased to be a client.
Insurer: Healthy Paws
By: Daniella
The representative who called me was…
The representative who called me was great.
Insurer: Prudent Pet
By: Elizabeth Daniels
Our puppy
Our puppy, at a wee 7 months old, had a small intestine obstruction. Trupanion was truly a lifesaver! Not only did our puppy receive incredible care but we were so thankful for being able to manage the final bill due to Trupanion’s assistance. We would never be able to afford the necessary care our dog needed unless we were covered through this amazing company. Trupanion, Thank you from the bottom of our hearts!!!
Insurer: Trupanion Canada
By: Consumer