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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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ON Point
Ms. Cinetra was truly helpful and patient with my inquiries and she laughs truthfully with you " as I mentioned to her that it's nice to speak to a real person at times ", she clarifies my queries in very understandable way without making you feel like a simpleton. Thank you Ms. Cinetra.
Insurer: Nationwide
By: normelita
Outstanding Customer Service
Customer service was amazing and really helped me customize our plan to meet our pet's needs.
Insurer: Prudent Pet
By: Zera Menard
Embrace pet insurance is great
I have filed four claims for two pets with Embrace and thus far have received excellent service, timely responses, and quick reimbursements. The app is simple and straightforward to use, as is the website. I have referred several friends and family members to Embrace, and at least two have purchased policies.
Insurer: Embrace
By: Kady Ellifritz
Reliability and genuine
Very efficient and caring company that explains well no hidden agenda or surprises all in a timely manor thank you
Insurer: Pets Best
By: Wendy Jones
Downgrade from bivy and I’m upset about…
Downgrade from bivvy and I’m upset about this I’m paying more for less someone please point me to better options HELP
Insurer: Spot
By: Conchetta Brown
Misleading
The website tells you that coverage will be effective the next day and does not mention the waiting period. When you submit your claim then there is reasoning that it was a pre-existing condition and the emergency was not covered.
Insurer: Fetch
By: Maymol
Huge price increase after 1 year
After 1 year, they are asking for a 63% price increase. Because my dog isn't a newborn and has allergies and otitis on his medical records, it's easy to charge more. Trupamion knows if I go to a new company, they won't cover these pre-existing conditions. Moreover, you can forget about be paid in 24 hours after a claim. My last one was sent a month ago and nothing yet.
Insurer: Trupanion Canada
By: Carlos Eduardo Oliveira
Excellent
Excellent. impressed with their support
Insurer: Pets Best
By: Chandra Goparaju
Vacuum Level Nightmare for Your Dog
Do not use Embrace Pet Insurance if your dog has ever been to the vet. Every diagnosis, every observation will be used as a pretext to deny further claims. They will approve procedures and then deny the claim when the bill comes. Truly terrible, don't use.
Insurer: Embrace
By: KUMITEKUMITEKUMITE