154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

August 07, 2023

I submitted a claim on July 22 and it…

I submitted a claim on July 22 and it still hasn't resolved. I'm trying to figure why am I paying for insurance when they don't except the claim. I've declined a claim that I submitted. It was for additional medication and service for another sickness. I'm looking at another company that will cover my cats and give the service instead of the sorry it is taking so long but were working on it!!!! I would like to know who's the individual(s) reviewing the claims!!!

Insurer: ASPCA

By: kevin Williams

Verified August 07, 2023

Did not put in a claim during the…

Did not put in a claim during the entire year.

Insurer: Figo

By: M Aoyagi

Verified August 07, 2023

Filed my first claim

Filed my first claim shortly after getting a policy. They had it approved and the money sent my way within a couple of hours. It was super easy and fast!

Insurer: Figo

By: David

August 07, 2023

All good

All good. Very smooth process. Thanks!

Insurer: Lemonade

Veterinarian: Dr. Barbara Wood

By: JEREMY

Useful
Verified August 07, 2023

Delayed claim response

I submitted a claim on July 7th and it is August 6th and I have not heard a response on my claim. I'm very disappointed. That's a long time not to hear anything. I can understand a week or two but a month. I want to be nice and I want to be kind but I certainly don't understand the delay. Maybe I picked the wrong insurance company. I'm not sure

Insurer: ASPCA

By: DM

August 07, 2023

They have treated us nicely and…

They have treated us nicely and answered our questions to a satisfactory level. They are willing to answer your questions as they are open 24/7 which I was really nervous about since I had several questions. I definitely recommend!

Insurer: Pets Best

By: Sadie Siddiqui

Verified August 07, 2023

Once all the paperwork is in

Once all the paperwork is in, I was sent a check for 80%. Perfect job!

Insurer: ManyPets

By: Tyler

Verified August 07, 2023

Easy online enrollment process, but…

It was easy to enroll online and all my questions were answered on the website. I did have two issues - I spoken to an employee a few days prior to my online enrollment and she gave me her phone number and extension. I called several times and always got her voice mail. I left a message with my name and number and she never returned my call. Second, there were several phone numbers listed on the website to call. I’m not really sure which of the six is customer support.

Insurer: Trupanion

By: Debbie T

Verified August 06, 2023

Quick and easy to file for…

Quick and easy to file for reimbursement.

Insurer: Embrace

By: Robert Blum

Verified August 06, 2023

She was very informative and made the…

She was very informative and made the whole process very easy

Insurer: Trupanion

By: Vickie kerr

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