225,209+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,209 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service
Trying to contact someone is a nightmare. I was on hold for 20 minutes before giving up.
Insurer: Sonnet
By: Madison
So easy to file claim...
So easy to file claim.... 5Stars
Insurer: Embrace
By: MAE
I’m very disappointed appoints service…
I’m very disappointed appoints service I emailed you about my last claim and still haven’t heard back? It was for Mimi’s spay surgery 9/28
Insurer: Figo
By: Justin Kiser
It was a fairly simple sign up
It was a fairly simple sign up. The agents I have spoken with were courteous, knowledgeable and answered all of my questions.
Insurer: Sonnet
By: Irving
PetsBest is amazing!
PetsBest has been amazing since the very first day I signed up. It is the most affordable and reliable and has the most friendly customer service. I have no complaints about this company and will continue to do business with them and recommend them to friends and family!
Insurer: Pets Best
By: Star C.
Easy and user friendly
submitting claims is very easy, and you get a nice check in the mail.
Insurer: Embrace
By: Marina Ruiz
Good but could be better
Normally speedy claim processing, but they don’t get 5 stars because their policy renewal is easily 25%, it not 30%, which I deem to be very excessive
Insurer: Pets Best
By: Laura