215,886+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 215,886 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Easy process to submit claims.
Easy process to submit claims.
Insurer: MetLife
By: customer
Daniel provided excellent service
Daniel provided excellent service
Insurer: Nationwide
By: Joseph
Ease of website and good pricing
Ease of website and good pricing
Insurer: MetLife
By: Tricia
Application Process
The process to complete the application was very self explanatory and easy to navigate. All necessary information was provided at glance.
Insurer: Nationwide
By: Xiomara C
MetLife always processes my boys claims…
MetLife always processes my boys claims quickly and efficiently. We are very happy with them <3
Insurer: MetLife
By: Carol Waters
I’ve submitted a few claims now and…
I’ve submitted a few claims now and they’re always handled quickly and accurately. That makes a good experience, however it does take a long time to receive a check there are some of us that don’t have checking accounts any longer. 😊
Insurer: Spot
By: Laura Bukvich
Rebecca was very comprehensive and…
Rebecca was very comprehensive and understanding. I felt very lost reading through the different policy options myself, she made the process very simple and clean. I am very appreciative of her customer service and the new customer experience.
Insurer: Prudent Pet
By: James L.
Don’t ever joint this scam insurance if…
Don’t ever joint this scam insurance if you meet in and accident good luck you can call and wait on the phone for 6 hours you will never get someone to talk don’t make the cheapness get to you they will take your money but go go with you if you tame to talk to them for anything scammmmmmmmmm scammmmmmmmm
Insurer: Sonnet
By: Dwight C
My initial feedback on Prudent Pet is…
My initial feedback on Prudent Pet is that it has been challenging to use every step of the way. The forms were not all sent, veterinarians cannot upload forms to the site, the chat feature is not working. Overall a cumbersome and not user-friendly experience.
Insurer: Prudent Pet
By: Dog mom
They make it impossible to cancel your policy.
Final update 01/14/2026: they finally cancelled my plan and are refunding me a whole $4.15. Lol. I have been attempting to cancel my policy since 12/31/2025. The first attempt was through email. I then sent two faxes (one on 01/03/2025 and one on 01/05/2025, respectively). I reached someone through their customer support on the phone on 01/06/2025, who at first tried to claim I never explicitly stated to cancel in the email (?? lol, email, which I wish I could attach a screenshot of, was in front of my face when she tried to say that). She then assured me I would get a confirmation email by the end of the week. Mind you, Pet’s Best FAQ states they respond to such requests in 3-5 business days. It is now 01/12/2025, my Pet’s Best account still shows as active with my bill due tomorrow, and I never received a confirmation of cancellation from them. If I do get billed tomorrow, it would absolutely be fraud at this point. Update to come on that (UPDATE on 01/13/2025: they billed me, which means they STILL haven’t cancelled my plan after FOUR attempts over 13 days. Waiting on a representative now). Their hold times are ridiculous, their email seems to have no one staffed, and their “live” chat literally just tells you to call as they don’t have any actual agents for that channel of communication. Do yourself a favor and cover your pet literally anywhere else before you get trapped into a plan you can’t get out of.
Insurer: Pets Best
By: Savannah Hoard