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Denied a claim because supposedly the…
Denied a claim because supposedly the bill didn't specify what my dog was seen for, asked to cancel the policy and they never did, terrible customer service
Insurer: Trupanion
By: Matt
They showed care and compassion
They showed care and compassion. I think it would be beneficial to add an additional vet to help with the work load.
Insurer: ASPCA
By: Rita Aziz
Great experience with Pets Best
The app is super easy to use to submit a claim! Very clear directions and steps to follow. Love how easy it is to take a photo of paperwork that is needed. Very prompt on reimbursement and if there is a delay an email is sent letting us know that you are still working on our claim. This is so appreciated because as a customer it helps us know that you have not forgotten our claim and the company knows we’re still waiting on it. It’s a really nice courtesy. Thank you, so far a great experience with Pets Best!
Insurer: Pets Best
By: Susan Billing
I’ve had insurance for 10 years with…
I’ve had insurance for 10 years with healthy paws and the 1 time I go to make a claim, everyone is dragging their feet, delaying payment. We’ve spent countless hours jumping thru all their hurdles and delay tactics including resubmitting info multiple times. I intend to pursue legally if not resolve shortly. I’d stay away from healthy paws altogether.
Insurer: Healthy Paws
By: Kevin Kelly
Takes entirely too long to process…
Takes entirely too long to process claims.
Insurer: Embrace
By: Gregory Schmuck
I've been a member for over 10 years…
I've been a member for over 10 years with my previous beloved Boston Terrier. We now rescued a mixed breed running on the highway. Who to choose for his future with us. Trupanion hands down for amazing customer service always.
Insurer: Trupanion
By: Denise Ongjoco
Great customer service
Great customer service. When you need information the staff at Pumkin always help you.
Insurer: Pumpkin
By: Kim G
Everything is a pre existing condition
Everything is a pre existing condition. If your pet had diarrhea due to medication, diarrhea is now a pre existing condition and they have to be diarrhea free regardless of reason, for 12 months to be covered. Pet insurance is a joke
Insurer: Embrace
By: Customer
Pet Insurance That takes Care Of You And your Pet
I found out about Nationwide Pet Insurance through an extra benefit that was being offered through our benefits at my place of employment. Needless to say I jumped at the opportunity and added Nationwide Pet Insurance as a part of my benefits because at the time we had two cats in our home at that time. Knowing the importance of taking care of your pets and their health is important to any pet owner. Each year we take our pets in for their check ups and when it is done I have filed a claim through Nationwide and in just a very short time when nationwide has received my claims and processed in just a few days I have received a check to my bank to help with the expense. We recently went through the process with Riley who is five and is a real sweetheart. I am just amazed hour quickly how everything is done and we will continue to do so with each visit we take our cats to our veterinarian whether for a check up or illness. Nationwide is the right insurance that takes care of you and your pet. William Graham Birmingham, Alabama