154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,321 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,339 reviews

4.9
Healthy Paws

10,806 reviews

4.9
Fetch

27,505 reviews

4.9
Pets Best

14,171 reviews

4.9
Trupanion

63,021 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 18, 2023

Customer service is non existent

Customer service agents say different things. My vets notes were misinterpreted and I was no longer insured for a main sickness my dog has been experiencing. No follow up, no birthday wishes, zero customer service and again every agent I talk to says different things about the policy and procedures that don’t add up.

Insurer: Fetch Canada

By: Daniela Ciccia

Verified August 18, 2023

Misleading

Misleading Doesn’t cover much

Insurer: Fetch

By: Juan Espinoza

August 18, 2023

Sally Leonard ... an exemplary representative.

Sally Leonard an absolutely superb representative for the company and despite some previous negative experiences that I had with Fetch, she managed to salvage some good feelings about the company. She is personable and efficient and listens intently with the desire to work to and solve the problem at hand. She would be an asset to any company on earth and Fetch should be thankful that she is on its team.

Insurer: Fetch

By: Richard Gould

Verified August 18, 2023

100% satisfaction

100% satisfaction

Insurer: Figo

By: Mauricio

August 18, 2023

They seem affordable until you file for…

They seem affordable until you file for a claim, they try their best to get out of it

Insurer: ManyPets

By: shanti tandukar

Verified August 18, 2023

Snail mail because printer not printing.

Would like to receive a copy of my insurance policy with Spot in the mail. Copy should include contact email address and phone number. Thank you, Margaret Patterson

Insurer: Spot

By: Margaret Patterson

August 18, 2023

Affordable because they DON'T PAY

Plan seems affordable but as soon as you start a claim, they ask for ridiculous information to get away from paying

Insurer: ManyPets

By: aayush khadka

Verified August 18, 2023

Reasonable pet insurance.

Price is reasonable. If my dog gets sick I have help with the bills. Had a call from Spot today to thank me for taking out the insurance and she went over the policy. Pleasantly surprised with the call.

Insurer: Spot

By: Penny

Verified August 18, 2023

Payment took a bit longer

Payment took a bit longer, but handled well..

Insurer: ASPCA

By: Kathleen Metro

Verified August 18, 2023

Easy to enroll

Easy to enroll

Insurer: Trupanion

By: customer

Compare top pet insurance providers plans.