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Customer service is non existent
Customer service agents say different things. My vets notes were misinterpreted and I was no longer insured for a main sickness my dog has been experiencing. No follow up, no birthday wishes, zero customer service and again every agent I talk to says different things about the policy and procedures that don’t add up.
Insurer: Fetch Canada
By: Daniela Ciccia
Sally Leonard ... an exemplary representative.
Sally Leonard an absolutely superb representative for the company and despite some previous negative experiences that I had with Fetch, she managed to salvage some good feelings about the company. She is personable and efficient and listens intently with the desire to work to and solve the problem at hand. She would be an asset to any company on earth and Fetch should be thankful that she is on its team.
Insurer: Fetch
By: Richard Gould
They seem affordable until you file for…
They seem affordable until you file for a claim, they try their best to get out of it
Insurer: ManyPets
By: shanti tandukar
Snail mail because printer not printing.
Would like to receive a copy of my insurance policy with Spot in the mail. Copy should include contact email address and phone number. Thank you, Margaret Patterson
Insurer: Spot
By: Margaret Patterson
Affordable because they DON'T PAY
Plan seems affordable but as soon as you start a claim, they ask for ridiculous information to get away from paying
Insurer: ManyPets
By: aayush khadka
Reasonable pet insurance.
Price is reasonable. If my dog gets sick I have help with the bills. Had a call from Spot today to thank me for taking out the insurance and she went over the policy. Pleasantly surprised with the call.
Insurer: Spot
By: Penny
Payment took a bit longer
Payment took a bit longer, but handled well..
Insurer: ASPCA
By: Kathleen Metro