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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Misleading
The website tells you that coverage will be effective the next day and does not mention the waiting period. When you submit your claim then there is reasoning that it was a pre-existing condition and the emergency was not covered.
Insurer: Fetch
By: Maymol
Huge price increase after 1 year
After 1 year, they are asking for a 63% price increase. Because my dog isn't a newborn and has allergies and otitis on his medical records, it's easy to charge more. Trupamion knows if I go to a new company, they won't cover these pre-existing conditions. Moreover, you can forget about be paid in 24 hours after a claim. My last one was sent a month ago and nothing yet.
Insurer: Trupanion Canada
By: Carlos Eduardo Oliveira
Excellent
Excellent. impressed with their support
Insurer: Pets Best
By: Chandra Goparaju
Vacuum Level Nightmare for Your Dog
Do not use Embrace Pet Insurance if your dog has ever been to the vet. Every diagnosis, every observation will be used as a pretext to deny further claims. They will approve procedures and then deny the claim when the bill comes. Truly terrible, don't use.
Insurer: Embrace
By: KUMITEKUMITEKUMITE
Great coverage and easy to submit claims
I brought home my English lab puppy in Jun 2020. I initially heard about Healthy Paws through word of mouth so I thought I'd check it out. After doing some initial research, I purchased coverage in late 2020 and have been a satisfied customer ever since. The monthly premiums are reasonable and the coverage is very good. I am most impressed with their service and claim processing. Case in point, I had to take my dog in for a major abdominal surgery last week. The procedure was on Tues and I submitted the claim the following day. In less than one week, I already received reimbursement via direct deposit with no additional follow up questions and absolutely no hassle -- why can't all our insurance policies be this efficient? The explanation of covered items is always thorough and the claim processing time is quick. Their customer service even sent a follow up note to check on my dog, knowing that he had a serious procedure. I'm so glad I had coverage and I would definitely recommend Healthy Paws.
Insurer: Healthy Paws
By: Charles Kim
Just signed up for my new puppy Logan
Just signed up for my new puppy Logan. Had some questions which were immediately answered, very kind and knowledgeable customer service folks. Signing up was a breeze. Very comprehensive website.
Insurer: Trupanion
By: customer
Thank for all your help.
Thank for all your help.
Insurer: Trupanion
By: customer
Customer service agent was very kind&…
Customer service agent was very kind& easy to understand it.
Insurer: Trupanion
By: ROMEO’s mom
No claim we’ve submitted has ever been…
No claim we’ve submitted has ever been approved. We pay $150 a month for nothing. If I could give 0 stars, I would.
Insurer: Embrace
By: Emily Cornelio
Impressed What Pumpkin Offered - I'm In!
I just signed up so I can't give much feedback other than after doing a lot of research on pet insurance your offer was by far the best.
Insurer: Pumpkin
By: Dan