209,301+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 209,301 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best was good at one time
I was very happy with Pets Best until recently. I went to submit a claim on their portal and was unable to log in. Called customer service and was told they were working on the problem. It has been over four months, and you cannot submit a claim through their website. You have to submit it through an e-mail and it takes forever to receive a breakdown of the allowable charges. I am beginning to look for a new insurance provider that can make processing claims simple and quick.
Insurer: Pets Best
By: Todd
I am a believer
I bought pet insurance reluctantly because of horror stories of people not getting reimbursed for claims. My dog needed a surgery for a luxating patella so this was the big test to see if pet insurance is legit. Pet's Best has made me a believer in pet insurance. The reason I didn't give a perfect score is because I don't like how you pay a copay on your deductible so it takes more money before you hit your deductible. Pet's Best is my first insurance company so not sure if that is how other carrier's do it.
Insurer: Pets Best
By: Michelle
Vadine was amazing!
I had the chance to talk with Vadine Van Ness and she was amazing! Helped us answer all our questions and we were able to get the best plan that fits our needs! We’re very thankful
Insurer: Fetch
By: Natalia Restrepo-Giraldo
Quick to process my claim however large…
Quick to process my claim however large claims take much much longer
Insurer: MetLife
By: Sharon
Trupanion is a lifesaver
Trupanion is a lifesaver, easy to have, and fast with claims and payments. With 3 elderly purebred dogs, I don’t know what I would have done without this superior coverage. It takes the financial factor out of the equation of the decision making. Because of that, my kiddos get the absolute best care possible! Thank you!
Insurer: Trupanion
By: Ann
App seemed to improve with how user…
App seemed to improve with how user friendly it was with documentation requests for claims. However the reimbursement times take forever and I had one experience where it took months
Insurer: MetLife
By: customer
Easy…
Easy to submit bill and review process was fast.
Insurer: MetLife
By: customer
Fast claim processing
Claims for a very sick dog were processed very fast to help alleviate some of the heavy financial burden.
Insurer: MetLife
By: customer
no past experience.
easy application process
Insurer: MetLife
By: Luzviminda Jose