225,208+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 225,208 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Customer Service Rep, Nennetzy's PHENOMENAL!
Customer Service Rep, Nennetzy is what made my experience great! She took the time to assist me with my concern and resolved the issue with my lap top that would not let me download documents! She was like a tech help desk! Thank you Nennetzy, you are simply PHENOMENAL!
Insurer: Nationwide
By: Frank
I am being sent so many emails
I am being sent so many emails, I have no idea what I'm supposed to do and which is spam!
Insurer: Spot
By: Jenna Clark
Good Expreince
I had to call Fetch today for my new claim and Tattianna Smith was the one at Fetch who was assisting me .She is so pleasant , polite and patient yet professional ! She tried to help me out , and passed me the accurate info to take further steps for my claim . Thank you Tattianna !
Insurer: Fetch Canada
By: Niloofar Shokrgozar
So grateful for Healthy Paws
We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough
Insurer: Healthy Paws
By: Samantha Green
If I could give 0 stars I would
If I could give 0 stars I would. It’s convenient and simple to file claims. Good luck on getting reimbursed. It takes a ridiculous amount of time for claims to be processed. An email telling you that doesn’t excuse it. Almost every time I file a claim it says more info needed. Which I typically had supplied. Their hours to communicate with an actual person are limited. The online “communicating” with virtual assistant is useless. I decided to cancel the useless policy and trying to find the online form to cancel is nearly impossible. I had to send a letter since I was too frustrated to look any further. Save your money. I’ll probably get a “we’re sorry we’re always looking to improve message”. Stop looking and do it. Don’t use Pets Best.
Insurer: Pets Best
By: Lin M
So Grateful for Healthy Paws
We've been using Healthy Paws since our dog Randle turned 7, he's now 11. We rarely needed to claim with them as he was a healthy dog. In the last year he started to need various treatments for arthritis, then 3 weeks ago he ended up in the local specialist hospital and was diagnosed with cancer. Without the support of Healthy Paws we couldn't have afforded the care he needs and that will hopefully see him on the mend soon. They have covered his medication, his access to more alternative treatments like laser and his hospital stay. Claims are paid quickly and customer service are always swift to respond. Can't recommend them enough
Insurer: Healthy Paws
By: Sam
5 star business
Met-life is the best pet insurance we have ever had. This company knows HOW to take care of their customers. They are professional, efficient and caring.
Insurer: MetLife
By: Contessa
The best rates and easy steps .
The best rates and easy steps .. no headaches.
Insurer: Sonnet
By: Aravindjith Kanjirathara
Indispensable insurance
I had to take my little dog to the hospital twice in 2 months for 2 separate dietary indiscretions which caused life-threatening issues. Both events totaled around $3,000! Thankfully, I have awesome pet insurance with Pet's Best! It's a simple process to submit claims, which are processed in a timely manner, and then I'm worry-free about accidents! My dog also has other chronic health issues that need prescription medications and regular doctor exams and/or imaging scans to monitor his condition. It's all covered! I would be up to my eyeballs in debt if not for having this insurance. Thanks for making life SO much easier for us, Pet's Best!
Insurer: Pets Best
By: Mary
I’ve had embrace for 3 years with no pay
I’ve had embrace for years. I’ve never received a check I’ve basically been fighting them for years and nothing happens worst business I’ve ever dealt with. My dog probably won’t get to live the longer life she deserves I hold this insurance company fully responsible for that. Update: even after they responded they did nothing to help. I’ll probably have to get an attorney and sue Embrace. They have all my dogs past medical history so they know they’re lying but trying not to pay because it’s possible it could be pre- existing illness. It’s not pre existing, they have all the records to prove it but claim they haven’t and they try to cancel me every month. Do not get embrace
Insurer: Embrace
By: matticus wood